Room Attendant - Nyeri

Legend Hotels Ltd - Nyeri

Job Summary

We are looking for a reliable and friendly room attendant to join our hospitality team in order to provide superb customer service to our guests.

  • Minimum Qualification: Certificate
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.
To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Responsibilities:

  • Greeting guests and responding to queries.
  • Changing bed linen and making beds.
  • Replacing used towels and other bathroom amenities, such as shampoo and soap.
  • Sweeping and mopping floors.
  • Vacuuming carpets.
  • Dusting and polishing furniture.
  • Emptying trash containers and ashtrays.
  • Restocking beverages and food items in the minibar.
  • Cleaning public areas, such as corridors.
  • Reporting any technical issues and maintenance needs.
  • Updating status of guest rooms on assignment sheet.
  • Returning and restocking cleaning cart at shift end.

Requirements:

  • Certificate in housekeeping or related field.
  • Minimum 2yrs  housekeeping experience in a 3*Star rate hotel and above
  • Experience using industrial cleaning equipment and products.
  • Flexible working hours.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Physical mobility and stamina.
  • Ability to follow instructions.
  • Professional and polite.
  • Team Player

Submit your CV and testimonials before 31st January 2022.

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