New

Job Summary

We are looking for a qualified Sales account manager to join our team.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

You will be responsible for developing long-term relationships with customers and overseeing sales.
As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships.

Responsibilities
•    Manage a portfolio of accounts to achieve long-term success
•    Develop positive relationships with clients
•    Act as the point of contact and handle customers’ individual needs
•    Generate new business using existing and potential customer networks
•    Resolve conflicts and provide solutions to customers in a timely manner
•    Supervise account representatives to ensure sales increase
•    Report on the status of accounts and transactions
•    Set and track sales account targets, aligned with company objectives
•    Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
•    Suggest actions to improve sales performance and identify opportunities for growth

Requirements
•    Proven work experience as a Sales account manager or Sales account executive
•    Hands on experience in sales and an ability to deliver excellent customer experience
•    Knowledge of CRM software and MS Office (MS Excel in particular)
•    Understanding of sales performance metrics
•    Excellent communication and negotiation skills
•    An ability to deliver projects and answer inquiries on time
•    Business acumen with a problem-solving attitude
•    BSc degree in Business Administration, Marketing or relevant field

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Nairobi
| Full Time |
KSh Confidential
Job Function: Sales
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Sales
1mo
Nairobi
| Contract |
KSh Less than 15,000
Job Function: Sales
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Sales
1mo