Job Summary

We are currently hiring Sales and debt collection interns. The internship lasts one month and upon successful completion, the interns will be deployed in our units in any of our branches in the country as Loan Officers and Collections Officers.

  • Minimum Qualification: Diploma
  • Experience Level: Volunteer, internship
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

OVERVIEW
4G Capital (4th Generation Capital) is a fintech providing credit services to those who require it most. We provide rapidly accessible and affordable loans with strict affordability criteria to prevent unmanageable debt. We are currently hiring Sales and debt collection interns. The internship lasts one month and upon successful completion, the interns will be deployed in our units in any of our branches in the country as Loan Officers and Collections Officers.

Responsibilities
• Work in pairs with Loans Officers and Collections Officers
• Support and maintain an excellent work environment to achieve demanding targets
• Deliver first rate customer service
• Build excellent relationships with customer-partners and opinion leaders in catchment area
• Assist in accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends and market opportunities
• Assist in marketing activities
• Assist in lead generation
• Carry out customer education and maintain relationships
• Assist in renegotiating payment schedules

Requirements
• A good level of general education- Diploma or degree
• Computer literacy
• Education background in sales/Marketing or Business Administration
• Experience in a related field will be an added advantage
• Experience in a financial institution and dealing with customers at the bottom of the pyramid will also be an added advantage

Key Competencies
Customer Handling
Sales and Business Development
Enforcement of contract and repayment obligations
Administrative Support General Support to all tasks Communications
Small branch operations Information collection

Personal Attributes
Integrity and ability to work in a team High motivation
Self-starter-functional problem solver Process discipline- Ability to follow SOPs

Kindly headline your application Sales/Debt Collection Interns Interviews and training will be held in Nairobi then the successful interns will be placed to various parts of the country for the internship.

Disclaimer: 4th Generation Capital does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents.

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