SALES ATTENDANT CUM CASHIER

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Running the cash register and ensuring the proper check out process is followed.
• Taking overall responsibility over the use and management of the cash register during your shifts.
• Taking overall responsibility of preparing and reporting sales and any other relevant incidences that occur during your shifts to the management.
• Taking overall responsibility of daily stock take and handling over operations to the shift leader in the shift subsequent to yours.
• Maintain the cleanliness and orderliness of the work station by dusting and vacuuming, washing the windows and doors, and straightening the merchandise.
• Arranging the work station in a manner that attracts the attention of customers.
• Greeting customers and offering them assistance.
• Becoming familiar with the products and share this knowledge with customers.
• Answering questions from and providing information to customers about products.
• Informing the customers about purchasing incentives.
• Preparing sales reports on a daily basis.
• Participating in workplace safety training session.
• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Handle merchandise returns and exchanges
• Any other task that may be assigned by the Authority above you

Requirements and skills

• Must at least have a diploma in Business course or any other related field. 
• At least 2 years work experience as a Retail Cashier or in a similar role in sales
• Familiarity with electronic equipment, like cash register, PDQ and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail
• Customer-focused
• Ability to stand for long periods of time
• Ability to lift up to 20Kg
• Excellent verbal communication
• Ability to work in a fast-paced, stressful environment
• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented toward serving others and helping customers.

BUDGETTED SALARY: Net Salary (Retainer) of KSH 15,000/= and Commissions.