Sales Support Specialist

At Bluebeam, we're committed to building a better life for those who build our world. That's why we create smart, easy-to-use software solutions that help teams save time and money, project after project.

Bluebeam's Sales Support Team partners in support of the sales team throughout the entire sales process. This position will collaborate with sales representatives and the accounts (customers or partners) associated with those representatives and provides support to allow Sales additional freedom to spend more time in front of customers. Specialists use their knowledge of Bluebeam systems, policies and processes, communication skills, and problem-solving to support Sales and other team members in their efforts toward achieving Sales goals.

What you'll be doing:

1. Communication and enforcement of sales and data policies for sales representatives/territories

• Act as a subject matter expert on policies and monitor that Sales stays compliant

Light Analytics

• Publish reports based on provided dashboards and provide to sales reps

Quoting

• Provide quotes for small run-rate opportunities
• Assist with coordinating quotes for multi-year agreements as needed
• Maintenance renewal quotes

License consolidations

• Provide the guidance and tools to assist with calculations

Order processing

• Review and process orders from customers, collect required documents, submit through to Order Management

Act as an in-house advocate to assist sales with closing business

• Track down issues with Legal, Finance, etc. that require answers before business can move forward

Maintain data hygiene across the Salesforce and Licensing systems as per established guidelines

• Review Sales revenue and forecast dates for accuracy and compliance; notify reps if changes are needed

Be the subject matter expert for creation of new accounts in SFDC

• Account structure (parent/child/subsidiary)
• Account completeness

Act as data field owner for sensitive data in Bluebeam systems, i.e. customer email addresses

• Receive all change requests for these fields, secure needed approvals, make requested changed.

Understand the various Bluebeam technologies and serve as an informational resource to Sales Identify challenges for Sales, propose solutions, and serve as an advocate for Sales in Customer Operations Assist with specific ad hoc projects as needed and up to 10% travel could be expected.

What we'd like to see in your background:

• 2-5 years in field/career experience
• Minimum of 2 years in position

1. Salesforce
2. Licensing System
3. NetSuite
4. Excel
5. Outlook
6. WebEx
7. Exceptional communication skills
8. Problem solving skills
9. Organization and planning
10. Ability to prioritize
11. Listening skills
12. Creativity and innovation
13. Attention to detail
14. Customer-minded
15. Team-minded
16. Flexibility
17. Self-motivated
18. Open to changes

If you think you are a good match for the Bluebeam team, please send us the following:

• Your Resume
• Describe in your own words the following:
  "How do you effectively build and maintain relationships with colleagues and/or customers?"

What We Offer:
• People-focused, entrepreneurial start-up culture with the backing of a stable, global, corporate entity - Nemetschek
• Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources)
• Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs
• You will have the opportunity for continuous professional development