Specific Duties & Responsibilities:
• Introduce a new product of loans against rental income.
• Recruit a team that will help in the selling, disbursement and collections of the new product.
• Train all company staff and particularly staff charged with the responsibility of managing the product.
• Market the new product to current as potential clients and also market other products already being offered by the company.
• Achieving of targets quality new loans disbursement per month – exclusively on secured and check off loans.
• Develop business and marketing plans in coordination with Branch Manager and Sales Manager to achieve revenue goals.
• Loan processing: Ensure thorough business assessment, proper securitization and compliance to audit standards and compliance policy.
• Client education: Disseminate information to prospective clients and ensure understanding of operations policy as well as training them on business management.
• Loan book quality management: Ensure that all loans given are paid timely in compliance to policy and set standards.
• A link with the public: Liaise with service providers, maintain relationships with the public and portray company values at the marketplace.
• Recruit up to a maximum of 10 Direct Sales Representatives (DSRs) in line with the company set guidelines and liaison with the Branch Manager and the approval of the HR manager.
• Manage the Direct Sales Representatives (DSRs) and see that they are guided accordingly in line with the company policies on conduct and performance.
• Ensure that all disbursement meet the set quality standards to avoid any loan losses to the organization.
• To provide a superior level of customer relations.
• To promote sales and service culture through coaching, guidance and staff motivation.
• Responsible for attaining the established company goals through active participation in sales management.
• Diploma and Below in Sales & Marketing/ business related field.
• At least 6 months working experience in a similar role – preferably in a microfinance/bank
• Able to meet set sales target within the timeframe
• Must have good negotiation skills and ability to close sales deals
• Work requires professional written and verbal communication and interpersonal skills.
• Ability to communicate and interact with people from diverse background
• Handling customer requirements related to loans