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1 month ago

Job Summary

We are looking for a qualified Sales/Office administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

  • Minimum Qualification:Diploma
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.

Responsibilities
•         Process orders via email or phone
•         Check data accuracy in orders and invoices
•         Contact clients to obtain missing information or answer queries
•         Liaise with the Logistics department to ensure timely deliveries
•         Maintain and update sales and customer records
•         Develop monthly sales reports
•         Communicate important feedback from customers internally
•         Ensure sales targets are met and report any deviations
•         Stay up-to-date with new products and features

Requirements and skills
•         Proven work experience as a Sales administrator or Sales support agent
•         Hands on experience with CRM software and MS Office (MS Excel in particular)
•         Understanding of sales performance metrics
•         Excellent organizational and multitasking skills
•         A team player with high level of dedication
•         Ability to work under strict deadlines
•         Diploma/Degree in IT, Marketing, Sales ,BBIT,BCOM,Business Management  or any relevant field is a plus

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