Senior Accountant-Credit Control

Who We Are

Telkom is a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as network services. Powered by its vast fiber optic infrastructure, it is also a major provider of wholesale carrier-to-carrier traffic, within the country and the region. 

Key Duties and Responsibilities

1.Supervise team on debtors’ follow-up via emails, telephone and visits & ensure set monthly collection targets are achieved. Ensure that dunning actions (disconnections, reconnections and cessations actions are adhered for all assigned list of customers)

2.Direct accountants in performing debtors’ reconciliations to ensure balance outstanding is well supported and acknowledged by customers through sign off.

3.Undertake timely resolution of disputes raised by customers, ensure that all disputed amounts are fully supported and where credit notes are to be issued ensure they are timely processed through the system.

4.Negotiate with customers’ debt settlement plan and payment proposals, evaluate and track their commitments to settle debts.

5.Follow up customers for timely submission of payment /VAT allocation schedules for receipting of payments.

6.Check that bad debts are well reconciled before hand over to private debt collectors (PDC’s). Recommend and track debt recovery through legal process.

7.Participate in preparation of proposed bad debts write off for approval by management. Prepare monthly provisions for bad debts

8.Vetting of customer’s applications to minimize credit risks; ensuring compliance to various vetting requirements and advising, key account managers and customers where requirements have not been met.

9.Preparation of various monthly debtors’ reports, debtor’s managements report.

Academic background & Professional Knowledge:

• BSC in Finance/ Accounting.
• Certified Credit Professional
• Professional certification (e.g. CPA, ACCA, CIMA) is recommended
• 6 years’ experience credit control management in busy finance department 
• Hands-on experience with accounting applications and Microsoft Excel

Here Are The Skills We Are Looking For:

• Knowledge of debt collection and credit management practices.
  
• Good understanding of basic tax requirements for invoicing Knowledge of IFRS especially on revenue recognition
• Financial systems knowledge, including advanced knowledge of MS Excel and accounting applications 
• Strong numeracy and analytical skills.
• Hands on experience with any ERP system
• Relationship management and negotiation skills
• Attention to detail and follow through