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Senior Communications & Outreach Officer - Protocol

Independent Policing Oversight Authority (IPOA)

Marketing & Communications

Government KSh Confidential
1 month ago

Job Summary

To implement Communications Strategy, policies and procedures in the Authority.

  • Minimum Qualification:Bachelor
  • Experience Level:Senior level
  • Experience Length:6 years

Job Description/Requirements

The Independent Policing Oversight Authority (IPOA) is a state Authority created under an Act of Parliament No.35 of 2011, with the mandate of holding the police accountable to the public in the performance of their functions.

The Authority wishes to recruit results-oriented Kenyan citizens with drive, vision and creativity to fill the following vacant positions: -


Job Title
Senior Communications & Outreach Officer - Protocol
Grade 5
Independent Policing Oversight Authority
Office of the Chief Executive Officer
Communications & Outreach
Section / Unit
Location / Work Station
Headquarters Reporting Relationships
Reports to
Principal Communications and Outreach Officer
Direct Reports
Communications and Outreach Officer
Indirect Reports
Customer Care Officer I

Job Purpose
To implement Communications Strategy, policies and procedures in the Authority.

Key Responsibilities/ Duties / Tasks

I. Managerial / Supervisory


Guide mentor and coach a team

II. Operational Responsibilities / Tasks
1) Prepare and coordinate dissemination of the Authority’s magazine/ newsletter.
2) Coordinate the logistics and participate in the Authority’s social responsibility programs and community outreach activities to disseminate and promote the Authority’s policies, programs and projects
3) Research and prepare responses to IPOA website and social sites.
4) Maintain a positive Authority’s image and developing trends
5) Communicating and educating the public about the organization programs and activities.
6) Implement risk mitigation in the department
7) Implementing individual work plan
8) Prepare drafts of reports for review
9) Monitoring developments in the media and advise on trends on the Authority’s mandate
10) Undertake induction of newly recruited Communication Officers, Customer Care officers Job Dimensions:

I. Financial Responsibility

II. Responsibility for Physical Assets
1) ICT Equipment
2) Office furniture

III. Decision Making / Job Influence
The role is responsible for making operational decisions for a team

IV. Working Conditions
The job is mainly performed in office setting with frequent field visits on outreach programs.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic qualifications

Bachelor’s Degree in Communication, Public Relations, Mass Communication, Journalism or any related course from a recognized institution.

Professional Qualifications / Membership to professional bodies
1) Attended a Senior Management Course from a recognized institution.
2) Registered with Public Relations Society of Kenya
3) Certificate in Computer Applications

Previous relevant work experience required.
Served for a minimum of three (3) years in the grade of communication and outreach officer at IPOA or six (6) years in a comparable and relevant position in the public or private sector. Functional Skills,

Behavioral Competencies/Attributes:

Functional Skills:
1) Interpersonal Skills
2) Communication Skills
3) Negotiation and Strategic Thinking Skills
4) Written Communication e.g. Speech writing
5) ICT and Graphic Design Skills
6) Photography and Video Production Skills

7) Editing skills
8) Advocacy Skills

Behavioral Competencies/Attributes:
1) Transparency & Accountability
2) Ethics & Integrity
3) Team player
4) Good public speaker
5) Creativity
6) Attention to detail

How to apply:
Interested persons who meet the requirements should submit their application through Post Office, email or by hand delivery, clearly indicating the position and job reference number, on both the cover letter, envelope and email applications, together with IPOA Employment form, a detailed CV, copies of academic certificates, national identity card, names and telephone contacts of three referees, so as to reach the Authority by Tuesday, 13th September, 2022 to:
Director/Chief Executive Officer,
Independent Policing Oversight Authority,
1st Ngong Avenue, ACK Garden Annex, 2nd Floor,
P.O Box 23035 – 00100, NAIROBI.

Detailed job descriptions and specifications for the above positions are available in our website

Upon offer of employment, the successful candidate MUST present and satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 by providing copies of the following documents;
A valid tax Compliance Certificate from the Kenya Revenue Authority (KRA);
A valid Certificate of Good Conduct from the Directorate of Criminal Investigation (DCI);
A valid Clearance Certificate from the Higher Education Loans Board (HELB);
A valid Clearance Certificate from an approved Credit Reference Bureau (CRB)and
A Valid Clearance form from the Ethics and Anti-Corruption Commission (EACC)

IPOA is an equal opportunity employer and shall not in its recruitment discriminate on the basis of race, religion, colour, ethnic origin, political affiliation, sex or sexual orientation, pregnancy, marital status, disability, health or social status. Canvassing will lead to automatic disqualification.

IPOA does not engage any recruitment agencies and no medical examination is required before one attends an interview. IPOA does not charge a fee at any stage of the recruitment process (application, shortlisting or interview).

Only shortlisted candidates will be contacted.

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