Job Summary

Influx is seeking to hire an experienced manager to build and run a high-performance team to deliver service to our clients, to their satisfaction

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 3 years

Job Description/Requirements

Influx is a fast-growing startup offering a scalable, elastic, and turnkey customer support solution for tech companies and eCommerce brands.

This is a remote position, you’ll be working from home, managing a team of 20-30 customer service agents, team leaders, and account managers. You’ll be working remotely with employees from various countries, delivering service to clients located all over the world. 


What We’re Looking for

  • Success story in managing 15+ people, preferably in the service industry
  • Prior experience managing a complex team containing various roles
  • Prior experience working in a B2B environment
  • Takes initiative and performs autonomously
  • Ability to form effective plans and roadmaps
  • A team player, able to work with various stakeholders
  • Good communication skills, including written and spoken English

About Influx

Our 24/7 on-demand support service guarantees response times and coverage.  We can troubleshoot and solve customer problems in under one hour, every hour of the week.


Our head office is in Melbourne, Australia, and we have around 200 staff located around the globe. Feel free to give us a visit at www.influx.com!  

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Confidential
Nairobi
| Full Time |
KSh Confidential
Job Function: Sales
1mo
Confidential
Nairobi
| Full Time |
KSh Confidential
Job Function: Sales
1mo
Nairobi
| Internship & Graduate |
KSh Confidential
Job Function: Sales
1mo
Nairobi
| Full Time |
KSh Confidential
Job Function: Sales
1mo