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Senior Product Manager – Customer Experience & Health Products

Job Summary

Reporting to the Chief Technology Officer, the Senior Product Manager – Customer Experience & Health Products will be responsible for working with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Our client, Kasha Technologies Ltd , a fast-growing startup e-commerce company in East Africa focused on women’s health and personal care is looking for a dynamic, innovative and result-orientated individual to fill in the following position in Nairobi:

SENIOR PRODUCT MANAGER – CUSTOMER EXPERIENCE & HEALTH PRODUCTS

Principal Accountabilities

•    Leading products vision & strategy and launching market leading products
•    Building a platform for the company to interact with customers in a direct and personified manner in offline- and online markets, on top of social media platforms, web, mobile apps and call enter
•    Steering the company to be a trusted and innovative partner and leading in product development with company’s grant & B2B partners globally
•    Working with multiple teams in the development of products including close follow-up with all key stakeholders
•    Building deep connections with customers through user research, site visits, events and personal conversations to ensure products address gaps in the market
•    Creating competitive landscape and market analysis to promote research about existing products services
•    Evaluating promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed

Key Qualifications and Experience
•    A Degree in Business, Technology or a relevant field.
•    At least Five (5) years’ experience in driving product strategy and launching successful consumer products
•    Experience in developing products in the sector of health will be an added advantage
•    Practical experience with design thinking, user-centric design (UCD), and human-centered design (HCD)
•    Strong affinity for metrics and data to guide product development and expansion
•    Ability to build and maintain good relationship with business stakeholders
•    Strong communication skills, both written and verbal

Interested candidates are requested to forward their updated CVs stating the subject heading “SENIOR PRODUCT MANAGER – CUSTOMER EXPERIENCE & HEALTH PRODUCTS” by Tuesday, 29th September 2020 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts and addresses of three referees. Only shortlisted candidates will be contacted.

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