Senior Relationship Manager Industrial at KCB Bank Kenya

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, . The holding company oversees KCB Kenya – incorporated with effect from January 1, – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries. Key Responsibilities Implement sector strategy in line with the overall Sector Strategy.Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.Execute client deals in line with developed strategic client plans.Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).Ensure strong cross- selling of existing and new products to existing and new clients.Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.Exercising discretion regarding account conduct based on a close knowledge and understanding of client activitiesEnsure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters. The PersonFor the above position, the successful applicant should have the following: University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.At least seven years’ banking experience in the Financial/banking sector, five of which should be in Relationship Management.Credit and Financial AnalysisClient Portfolio ManagementKnowledge of Trade and Transaction Banking productsDigital Savvy and Computer literacyEntrepreneurial and Commercial thinkingExcellent research, analytical, and problem-solving skills.Integrity & courage to challenge actions within various business units and the status quo.Strong persuasion, management, and communication skillsStrong organizational skillsExcellent stakeholder management skillsCreative approach, with the ability to anticipate challenges and develop innovative solutions.