VACANCY: SENIOR SALES REPRESENTATIVE
CONTRACT TYPE: CONTRACT
AGE: BETWEEN 30 TO 40 YEARS
GENDER: MALE /FEMALE
Duties and Responsibilities
• Ensure high display standards are maintained at the shop;
• Ensure excellent customer service experience at the outlet;
• Uphold and maintain a positive and value adding corporate image;
• Advise and match customer need with right products;
• Document and report promptly customers concerns on products and products improvements;
• Handle customer complaints and escalate accordingly;
• Ensure the right quantities of goods are available in store and are being sold at the right price;
• Ensure that deliveries are made to all respective clients as per requirements;
• Report on daily, weekly and monthly basis individual sales figures achieved;
• Monitor competitor activities within the region and share findings with the Sales Manager;
• Carry out any other tasks as assigned by the Sales Manager.
• Diploma in Sales and Marketing or business related fields from a recognized institution;
• At least five (5) years’ experience as a Sales Representative in a FMCG environment;
• Team player;
• Good communication skills;
• Report Writing skills;
• Good Customer Service Excellence skills.
Academic qualifications, skills and experience.
• Team player and team leadership skills;
• Creativity and innovation;
• Problem solver;
• Customer Service Excellence;
• Commitment and dedication.
Salary - Monthly Kshs. 50,000 to Kshs. 80,000