Shop Attendant - Wines and Spirits

Confidential

Customer Service & Support

Retail, Fashion & FMCG KSh Confidential
2 months ago

Job Summary

Our client is recruiting an individual to work as a shop attendant at a Wines and Spirits in Lavington.

  • Minimum Qualification:Diploma
  • Experience Level:Entry level
  • Experience Length:2 years

Job Description/Requirements

Description
•    The role will require the applicant to work long hours.
•    The salary for the position is KSH20,000.

Duties
•    Ensure that each customer receives outstanding service by providing a friendly environment.
•    Maintain orderly appearance and cleanliness of all sections of the shop.
•    Stock shelves, and tag prices on shelves and all items.
•    Receiving, unpacking, and arranging new shipments from suppliers and vendors.
•    Arranging and labelling goods in the display shelves.
•    Addressing customer complaints and inquiries.
•    Providing shopping advice and recommendations to customers
•    Cleaning and rearranging the store after hours.
•    Performing periodic price audits to resolve price discrepancies.
•    Assisting customers in finding the products the are looking for.
•    Processing customer payments at the checkout point/till.
•    Maintaining stock re-order levels and preparing reports on the same.
•    Maintaining and updating the shop’s social media sites.
•    Any other tasks assigned from time to time by management.

Education
•    Diploma in Business Management or Sales will be an added advantage.

More Details on Skills
•    Positive and pleasant attitude.
•    Keeps time.
•    Computer literacy.
•    Working knowledge of relevant POS software and retail equipment.
•    Sales and persuasive skills.
•    Flexible work schedule, ability to work varied hours, including nights, weekends, and holidays.
•    Good communication skills.
•    Able to communicate both English and Swahili.

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