New
Ministry of Health

Social And Environmental Safeguard Assistants- GRM Assistant- 2 Positions- CHERP

Ministry of Health

Medical & Pharmaceutical

Healthcare | KSh Confidential
1 week ago

Job Summary

The project seeks to recruit suitable candidates to increase the number of health personnel required to increase staffing levels through screening and disease surveillance at the ports of entry; laboratory testing facilities at the NPHLS, NMS, and selected high risk counties across the country.

  • Minimum Qualification:Diploma
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Terms of Reference for Covid-19 surge capacity staff

Background

The Kenya COVID-19 Health Emergency Response project is the Phase 1 of the Multi-Phase Programmatic Approach for Strategic Preparedness and Response Program. Theproposed project aims to assist Kenyan government in its efforts to prevent, detect and respond to the threat posed by COVID-19 and strengthen national systems for public health preparedness.

Kenya is experiencing a high disease burden in addition to the negative effects of COVID-19 pandemic among other public health emergencies. There is need to recruit additionalsurge staff to man the various strategic centers established  within the Nairobi metropolitan, National hospitals, County hospitals, and Ports of Entry that suffer acute staff shortage.

The project seeks to recruit suitable candidates to increase the number of health personnel required to increase staffing levels through screening and disease surveillance at the ports of entry; laboratory testing facilities at the NPHLS, NMS, and selected high risk counties across the country.

Terms Of Reference for CHERP Advertisement

Project Employment and Selection of Employment of Individual Consultant

11. Social And Environmental Safeguard Assistants- GRM Assistant- 2 Positions- CHERP

Scope of work

The Social Safeguard assistance will take the lead in responding to all customers complaints, grievances and compliments for the project. Responsible for secondary screening of client’s complaints, manage complaints and recommend referrals of such cases related to CHERP.

Key Responsibilities.
1. To set up of structures, procedures and processes by which complaints, queries, clarifications and feedback about a project are responded.
2. Provide affected people with avenues for making a complaint or resolving any dispute that may arise during the course of the project implementation.
3. Apply appropriate and mutually acceptable redress actions identified and implement to the satisfaction of customer complainants
4. Design and develop measures for creating public awareness about the project and its objectives;
5. Support project staff with practical solution/ suggestions that allow them to be more accountable, transparent, and responsive to beneficiaries;
6. Collaborate with stakeholders and increase their involvement in the project implementation.
7. To timely detect and identify project potential risks and plan for mitigation before they become more widespread
8. To receive, register and process confidential incidences for referral and follow up.
9. Maintain GRM registers, grievance summary Report, for reporting to the project on a weekly, monthly basis and to WB at quarterly basis.

Qualifications and experience
The Social and Environmental safeguards assistant must meet the following requirements:

1. Bachelor degree in any of the following; Health Sciences with experience in Health Education and promotion, Communication studies, or social sciences from a recognised institution.
2. Must have 2 year working experience in the field of communication, public health or social sciences.
3. Must demonstrate Knowledge of Infection, Prevention and Control at work places
4. Good report writing and analytical skills
5. Good communication and interpersonal skills
6. Ability to work under pressure with minimal supervision
7. Ability to show respect and understanding to a customer’s complaints.

Terms of service:
Remuneration Package

Consolidated package for this position is Ksh. 75,000/PM)
Six (6) months’ contracts with possible extension based on performance and duration of COVID-19 pandemic

Reporting arrangements
The social and Environmental safeguards assistant will report to the Project Manager who will assign all roles under the contract.

Detailed Terms of Reference for the above positions can be accessed on the Ministry’s website www.health.go.ke and the Public Procurement Information Portal (PPIP).

Interested and qualified persons are required to send their applications and relevant attachments to the Ministry’s Email: cherproject@health.go.ke. so as to reach the Ministry on or before 26th May, 2022 at 10.00 am.

HEAD, SUPPLY CHAIN MANAGEMENT SERVICES
FOR: PRINCIPAL SECRETARY

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Get Insured through mTek Services

You can explore medical and personal accident insurance covers conveniently. Compare pricing from various insurance companies, save, and budget

Share Job Post

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

Gertrude's Children's Hospital - Main Hospital Branch

Nairobi | Full Time | KSh Confidential

Job Function: Medical & Pharmaceutical

1 day ago

Gertrude's Children's Hospital - Main Hospital Branch

The is responsible for the assessment of educational needs and implementation of education directed toward the goal of clinical competence and cost effective patient care

Oasis Healthcare Group Limited

Nairobi | Full Time | KSh Confidential

Job Function: Medical & Pharmaceutical

1 day ago

Clara Rosa Hospital (CRH)

Nairobi | Full Time | KSh Confidential

Job Function: Medical & Pharmaceutical

3 days ago

Clara Rosa Hospital (CRH)

Nairobi | Full Time | KSh Confidential

Job Function: Medical & Pharmaceutical

3 days ago

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Follow us On:
Follow us on FacebookFollow us on InstagramFollow us on LinkedInFollow us on TwitterFollow us on YouTube
Get it on Google Play
2022 BrighterMonday