Systems Analyst

• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements.
• Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate. 
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
• Performs system tests and collaborates with programmers to resolve issues and errors. 
• Translate highly technical specifications into clear non-technical requirements.
• Manage the set-up and configuration of systems (custom in house applications, Microsoft 365, computers, intranet and public facing websites, etc).
• Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, databases and end user computers.
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process.
• Provide documentation of all processes and training as needed.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
• Perform design, implementation, and upgrades of information systems to meet the business and user needs.
• Implement best practices for scalability, supportability, ease of maintenance, and system performance.
• Drafts informational materials and graphics to explain systems to managers and users. 
• Manage company third party accounts (Apps, Cloud Hosting, etc).
• Provide responses to App Store and YouTube Reviews.
• Performs other related duties as assigned.

Required Skills/Abilities 

• Bachelor's degree in computer science or information technology, or equivalent experience 
• 4-6 years experience working with information technologies and systems analysis 
• Strong computer, hardware, software, problem solving and analytical skills 
• Proven ability to assess business needs and translate them into relevant solutions 
• Strong understanding and knowledge of the principles and practices associated with database maintenance and administration 
• Experience installing, configuring, documenting, testing, training, and implementing new applications and systems 
• Excellent interpersonal skills with a proven ability to collaborate with a team. 
• Extensive knowledge of computer systems and programming. 
• Excellent organizational skills and attention to detail. 
• Proficient with or able to quickly learn systems and software used by the organization. 
• Comfortable with prolonged periods sitting at a desk and working on a computer.