Summit Recruitment & Search

Technical & Sales Support Lead for an international company (Agri)– Nairobi

Summit Recruitment & Search

Admin & Office

New
2 weeks ago

Job Summary

Our client, a market leader in the Floriculture/Horticulture sector, is looking for a hands-on Technical & Sales Support Lead to be based in their offices in Nairobi.

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:5 years

Job Description/Requirements

The successful candidate will be  responsible for all processes in the new service category division, including invoicing, quality and stock management. Furthermore, as these processes will be moved to a new custom platform, the Lead will be on the core team of developing that platform with an external party. Secondly, the lead will be responsible for the trial & research facility room supporting the technical department with their trials, both from Kenya and Europe. He/She will also manage the customer service department and good delivery of orders. The candidate needs to have excellent administrational, excel and data skills. Experience in the Floriculture/Horticulture sector will be an added advantage.

Key Requirements:
•    Responsible for reconciliation and invoicing of the Service category division
•    Planning of dipping for air- and sea freight in conjunction with shippers
•    Responsible for quality reports in Sea Freight service and sharing with customers
•    Responsible for proper stock management of Technical Assistants
•    Part of the core team moving to a new customer platform
•    Supporting admin & legal side on contracts for the the new Service division
•    Management of the trial & research facility room
•    Keeping the room and controlled atmosphere chambers in perfect condition
•    Planning the capacity of the room and CA chambers
•    Setting up trials received from the field
•    Keeping track of trials with notes, videos, and photos
•    Sharing of intermediate results with Technical Consultants and customers
•    Preparing reports for all trials
•    Ensuring perfect collaboration between customers service and operations / supply chain

Qualifications:
•    Bachelor’s degree in relevant field
•    More than 5 years of proven hands-on experience in a similar administrational role
•    Experience in the Horticulture and/or Floriculture sector
•    Excellent Administrational and organizational skills
•    Excellent Excel skills and key attention to detail
•    Ability to operate independently, accurate and experience in writing reports
•    Excellent People and customer relationship skills

Monthly gross salary: Negotiable – depending on experience and skills
Position Level: Management level
Location: Nairobi
Deadline: 18th of December, 2022

We endeavour to make contact with all of our applicants, but unfortunately high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

*** Summit Recruitment & Search, as a policy, does not charge any fee as a pre-employment or post-employment requirement***

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