1 month ago

Job Summary

Supervising the Nairobi, Upcountry & Coast technical teams on product repairs, site surveys, installations, trouble shooting and other customer related services and ensuring that all these are handled professionally, in a timely manner and to the satisfaction of customers. Providing assistance to the Chief sales officer (CSO) and the Head of Tech

  • Minimum Qualification:Bachelor
  • Experience Level:Management level
  • Experience Length:5 years

Job Description/Requirements

Job Description/Responsibilities

  • Provide pre-sales technical assistance, be involved in site surveys and product education
  • Check and approve Project or Technical sales system sizing
  • Attending trade shows
  • Pair up with sales team in making technical presentations and demos on large technical sales and tenders
  • Be involved in creation and management of project budget, logistics, timelines and project partners
  • Manage workshop in Nairobi
  • Assisting with customer complaints on technical issues via phone/e-mail or walk in basis
  • Manage annual maintenance contracts
  • Maintain and Manage database of all surveys, trouble shootings and installations
  • Preparing and submitting to CSO and Head of Technical monthly report on all activities relating to the position

 

Qualifications

  • Degree in Electrical/Electronic Engineering
  • EPRA solar License and Electrical License

 

Requirements - mandatory

  • Excellent written, oral and presentation skills
  • Fully computer literate and very familiar with MS Office
  • Have at least 5 years of experience in a similar position

 

Additional preferred requirements

  • Experience in Project management
  • Experience working with Inverters, Ups, Avr and solar
  • Experience with Tenders

 

Package

  • Gross basic of 75,000/- to 90,000/-monthly plus commissions for completed projects
  • Unlimited Outpatient medical cover
  • In patient medical cover with annual limit of KES 1 million
  • Pension benefit of 6% of gross salary monthly from the company

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