Job Summary

Modern Recovery Limited is one of the leading debt collection agency in Kenya and is looking to hire a home-based Tele Collector.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Job Location: Nairobi, Kenya.

Remuneration: Commission Based.

Shift : Day Shift (8:00am to 5:00pm).

Modern Recovery Limited is one of the leading debt collection agency in Kenya and is looking to hire a home-based Tele Collector.

Responsibilities will include;

•             Contact debtors via calls and text messages to implement repayments plans.

•             Collect outstanding debts owed to banks and corporations in accordance with the systems, processes and guidelines issued by the Recoveries Performance Manager to ensure positive cash flow.

•             Deliver a monthly collection target of Individual targets set by the company according to the portfolio you have.

•             Maintaining debtors data integrity and keeping customer details confidential

•             Respond to all client correspondences e.g. e-mail, telephone, and postal mail.

•             Preparation of client reports as required on a daily basis.

•             Monitor slow-moving accounts to identify delinquents and take necessary action to recover the debts.

•             Managing debt records of defaulters using recovery systems and MS Excel.

•             To engage with debtors using a variety of means to obtain information needed for the debt recovery process.


Required Qualification;

1.            A degree or Diploma Certificate.

2.            KCSE Certificate.


Other Qualifications,

•             Must be computer literate.

•             Must be eloquent in English and Kiswahili.

•             Proven experience as a debt collector or sales and marketing

•             Experience in working with targets and tight deadlines is an added advantage

•             Excellent communication and people skills.

•             Apt in negotiating and persuading.



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