Job Summary

The successful candidate will be responsible for providing efficient and effective communication services within the Medical Centre.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Responsibilities
•    Effectively and efficiently handle of all incoming and outgoing calls as per policy.
•    Test lines and speakers for functionality and record the status.
•    Timely respond to emergency calls and ensure correct information for all emergency calls is recorded and communicated / escalated to the relevant personnel immediately.
•    Report faulty extensions /equipment as and when required.
•    Maintain records of all calls.

Qualifications
•    Certificate in Telephone Operations
•    At least one year working experience in a similar position.
•    Excellent communication skills (Oral and written) in both English and Kiswahili.
•    Ability to organize and prioritize work, with sound decision making skills

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