Job Summary

We are looking for a well-spoken Telesales Representative to be responsible for soliciting sales over the telephone and via electronic mail.

  • Minimum Qualification: Bachelor
  • Experience Level: Volunteer, internship
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Title: Telesales Intern
Location: Nairobi

Job Description
We are an internet service provider that offers a quality business and home internet connections and is dedicated to providing the most advanced network in the country.Do you have what it takes to work at Skytrend? Do you live around Ngong Road?

We are looking for a well-spoken Telesales Representative to be responsible for soliciting sales over the telephone and via electronic mail. The Telesales Representative’s responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.

A successful Telesales Intern has excellent communication skills as well as sales ability. They have meticulous record keeping skills and can handle all aspects of making a sale.

Responsibilities:
● Aggressively creating and pursuing new leads to ensure weekly and monthly individual targets are met
● Initiating sales with potential customers over the phone.
● Managing sales pipeline and updating the team leader on progress
● Asking questions to engage customers and keep the conversation going.
● Listening to the customers’ needs to generate repeat sales.
● Answering customers’ questions on the products.
● Book online and physical meetings for the sales leader
● Keeping up to date on all products and informing customers of new products.

Qualifications:
● Excellent communication skills.
● Creative thinking skills.
● The patience and ability to engage customers in conversation.
● Good sales ability.
● Working knowledge of relevant computer software.
● Excellent interpersonal and problem-solving skills.
● The ability to handle rejection and stress in soliciting customers.
● Under-Graduate or recent Graduate in any degree/diploma course.

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