UNICAF

Telesales (SAKE-MAR-21)

Job Summary

Unicaf, the leading online platform in sub-Saharan Africa offering quality higher education degree programmes in collaboration with UK, US, African and European universities, is growing and looking for Telesales staff in Nairobi, Kenya.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Main Tasks & Responsibilities
• Support and provide superior service to customers via phone
• Use questioning and listing skills that support and effective telephone conversation
• Provide customers with product and service information
• Process documents, forms and applications
• Identify and escalate priority issues

Key Competencies
• Excellent verbal and written command of the English
• Excellent conversational skills through the phone in English
• Excellent computer skills (typing skills will be considered an advantage)
• Attention to detail
• Excellent time management
• Ability to reach assigned targets

To apply, please submit your application, stating “Telesales (SAKE-MAR-21)” in the subject line, with a copy of your CV.

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