Job Summary

Eden’s Homecare Training Centre is training Institution based in Thika. We are looking for dynamic team leader trainers and solution-oriented individuals to join our team.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

JOB TITLE: TOT Trainers    
REPORTS TO: Head Lead Trainer    
DEPT: HOSPITALITY
SUPERVISES: None
POSITIONS: 10  
                                                       
DUTIES & ESSENTIAL JOB FUNCTIONS

TOT TRAINERS – HOSPITALITY

•    Create training strategies, initiatives and materials
•    Collaborate with internal teams to identify corporate training needs for internal and external customers
•    Design, plan, develop and implement an effective training curriculum
•    Prepare training materials such as documentation, videos and presentations.  Test and review created materials.
•    Continuous upkeep of knowledge base for support and operations team and toolset
•    Schedule training sessions
•    Oversee and direct training workshops and sessions
•    Continually update training programs to ensure up to date information and works to keep program vibrant and entertaining
•    Develop monitoring systems to ensure appropriate certification is obtained
•    Ensures all training materials and programs are compliant with laws and regulations of the regions that it will be applicable to
•    Conduct employee surveys and interviews, track and compile collected data for meaningful on-going improvements in conjunction with the creation, setup and adoption of Shiji support tools as per operational fit.
•     Promotes and manages process of continuous improvement
•    Creates and maintains a positive team environment that displays high levels of team spirit, motivation and strong work ethics
•     Ensures continued customer focus and knowledge acquisition, enhancing and increasing productivity through the introduction and /or changes to training procedures, technology and / or tools
•    Develops strategy and plans to successfully implement scalability plans, operational policies and to achieve business objectives where directed
•    Providing guidance and leadership for problems and questions
•     Perform other related duties as assigned

QUALIFICATIONS
•    Holds a diploma in the following, course, i.e. food & Nutrition, Food & Beverage, Housekeeping & accommodation, Catering, Community development, Travel and Tourism, Social Work, Nursing, and ECD
•    Be a holder of TOT Certification from NITA
•    2-years experience in employment
•    Be computer literate
•    Demonstrate Personal integrity.
•    Possess problem-solving skills, have attention to detail and have time perspective.
•    Highly organized and able to work independently and as part of a team with minimum supervision.
•    Possess good communication skills and customer care.

SALARY PAYABLE
LEAD TRAINER – KES 30,000/-
TOT TRAINERS - Kes 25,000
ORDINARY TRAINERS – Kes 20,000/-

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Mount Kenya University
Thika
| Full Time |
KSh Confidential
Mount Kenya University
Thika
| Full Time |
KSh Confidential
Mount Kenya University
Thika
| Full Time |
KSh Confidential
Mount Kenya University
Thika
| Full Time |
KSh Confidential