Job Summary

We are looking for a Travel Agent, who is passionate about travel. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

TRAVEL AGENT RESPONSIBILITIES
•    Planning and selling transportation, accommodations, insurance and other travel services.
•    Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportation, travel dates, costs and accommodations.
•    Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers.
•    Book transportation make hotel reservations and collect payment/fees.
•    Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
•    Market the business online by using all available legal means.
•    Deal with occurring travel problems, complaints or refunds.
•    Attend travel seminars to remain updated with tourism trends.
•    Enter data into our software and maintain client files.
•    Manage the office and run other duties
•    Network with our operators
•    Maintain statistical and financial records
•    Meet profit and sales targets.

REQUIREMENTS
•    Proven work experience as a Travel Agent.
•    Excellent knowledge of computer reservations systems, GDS systems and e-travelling
•    Fluency in both English and Kiswahili; multilingualism is a plus
•    Strong sales skills and commercial awareness.
•    Sound knowledge of domestic and international travel trends.
•    Certificates, Diploma or Degree in Hospitality, Travel, Tourism, Business or relevant field.

STARTING SALARY
20K

If interested send your CV.

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