Waiter/Waitress - Diani, Mombasa

Anonymous Employer

Job Summary

The ideal candidate is generally a more experienced waiter that specialises in serving food, using a fork and spoon, from platters directly to the plates at the table.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description

Job summary:
Our client in the hospitality industry seeks to hire a talented Waiter/Waitress. The ideal candidate is generally a more experienced waiter that specialises in serving food, using a fork and spoon, from platters directly to the plates at the table.
Experience on Alacat menu and Bar is required

Duties and responsibilities.
•    Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
-    Communicate with customers to resolve complaints or ensure satisfaction.
             
•    Collect payments from customers.
-    Process customer bills or payments.
             
•    Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
-    Communicate dining or order details to kitchen personnel.
-    Take customer orders.
             
•    Prepare checks that itemize and total meal costs and sales taxes.
-    Process customer bills or payments.
             
•    Take orders from patrons for food or beverages.
-    Take customer orders.
             
•    Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
-    Enforce rules or regulations.
             
•    Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
-    Serve food or beverages.
             
•    Present menus to patrons and answer questions about menu items, making recommendations upon request.
-    Present food or beverage information or menus to customers.
             
•    Clean tables or counters after patrons have finished dining.
-    Clean food service areas.
             
•    Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
-    Prepare hot or cold beverages.
             
•    Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
-    Arrange tables or dining areas.
             
•    Inform customers of daily specials.
-    Present food or beverage information or menus to customers.
             
•    Stock service areas with supplies such as coffee, food, tableware, and linens.
-    Stock serving stations or dining areas with food or supplies.
             
•    Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
-    Arrange tables or dining areas.
             
•    Explain how various menu items are prepared, describing ingredients and cooking methods.
-    Present food or beverage information or menus to customers.
             
•    Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
-    Collect dirty dishes or other tableware.
             
•    Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
-    Schedule dining reservations.
-    Assist customers with seating arrangements.
             
•    Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
-    Clean food preparation areas, facilities, or equipment.
             
•    Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
-    Serve food or beverages.
             
•    Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
-    Prepare foods for cooking or serving.
-    Prepare hot or cold beverages.
             
•    Escort customers to their tables.
-    Assist customers with seating arrangements.
             
•    Garnish and decorate dishes in preparation for serving.
-    Add garnishes to food.
             
•    Fill salt, pepper, sugar, cream, condiment, and napkin containers.
-    Stock serving stations or dining areas with food or supplies.
             
•    Describe and recommend wines to customers.
-    Present food or beverage information or menus to customers.
             
•    Provide guests with information about local areas, including giving directions.
-    Provide customers with general information or assistance.

Requirements:
•    5 years work experience with successful record in this role
•    Degree/Diploma qualifications in or related field
•    Must have clear written and verbal communication skills
•    Must have the physical abilities to carry out the functions of the job description
•    Must be able to responsibly handle cash transactions
•    Must be able to consolidate and coordinate needs for all tables within their station
•    Must be able to carry food and beverages
•    Must be able to work in a team environment
•    Any related customer service/oriented experience will be considered
•    Ability to comprehend and communicate in fluent English

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Anonymous Employer
Mombasa
| Full Time |
KSh Confidential
1mo
Anonymous Employer
Mombasa
| Full Time |
KSh Confidential
1mo
Mombasa
| Full Time |
KSh Confidential
1w
Nairobi
| Full Time |
KSh 15,000 - 30,000
1mo