Green Park Hotel Bungoma
Customer Service & Support
The ideal candidate should be able to work in a fast-paced environment, be able to multitask, and have excellent communication skills. As a Waitress, you will be responsible for taking orders, serving food and drinks, and ensuring that guests have an enjoyable dining experience.
- Minimum Qualification:Highschool
- Experience Level:Entry level
- Experience Length:1 year
Our busy restaurant is looking for a friendly, outgoing and efficient Waitress to provide excellent service to our guests. The ideal candidate should be able to work in a fast-paced environment, be able to multitask, and have excellent communication skills. As a Waitress, you will be responsible for taking orders, serving food and drinks, and ensuring that guests have an enjoyable dining experience. You will also be expected to maintain a high standard of personal grooming and appearance.
- Greeting guests, taking orders, and answering menu questions.
- Recommending food and beverage options to guests.
- Serving food and drinks to guests in a timely and efficient manner.
- Clearing tables and resetting them for the next guests.
- Processing payments and making change accurately.
- Maintaining a clean and tidy work area.
- Following health and safety regulations and company policies.
- Upselling menu items and promoting specials and promotions.
- Providing exceptional customer service to ensure guest satisfaction.
- Following up with guests to ensure their dining experience was enjoyable.
- Participating in team meetings and training sessions.
- High school diploma or equivalent
- Previous experience as a Waitress or in a similar customer service role is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Strong organizational and time-management skills
- Ability to work a flexible schedule, including weekends and holidays
- Must be at least 18 years old
- Ability to stand and walk for extended periods of time
- Good grooming and personal hygiene
As a Waitress, you will be expected to present a professional and polished appearance. This includes good grooming standards:
We offer competitive pay, flexible scheduling, and a positive work environment. If you are a friendly and outgoing individual who is committed to providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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