The role entails Preparing, supervising and controlling workshop activities, including the scheduling of work in the service department.
- Minimum Qualification:Bachelor
- Experience Level:Mid level
- Experience Length:3 years
Duties and Responsibilities
1. Spearhead company value of making customers smile by ensuring prompt and timely attendance to customers on First Come First Served roll basis
2. Answering to customers queries when called upon in a professional and ethical manner.
3. Spearhead good working environment mantra by ensuring proper housekeeping in entire workshop
4. Ensuring all tools and equipment’s are in working condition and maintenance of equipment.
5. Ensuring technicians carry out assigned jobs as per logged in job cards with minimum time lead and maximum output.
6. Prepare and submit scheduled workshop reports to the Supervisor as agreed.
7. Ensure adherence to set out processes and log in of all carried out activities in SAP.
8. In charge of checking out Technicians jobs to ensure all jobs are carried out as requested by the client and up to desired standards.
9. Monitoring in flow and outflow of clients within the workshop.
10. Advise management accordingly on measures to be taken to optimally utilize available resources with minimal expenses.
11. In charge of workshop P&L to ensure the company maximumly realize revenue for workshop operations.
12. Any other assigned duties.
· Bachelor’s Degree or Diploma in Auto Engineering or related field.
· At least 3 proven years’ experience in the workshop operations
· Computer literacy and Knowledge of SAP is an added advantage
Skills and Competencies
- Excellent oral and written communication skills.
- Highly-analytical with strong attention to detail.
- Flexible and able to work with flexible timings.
- Adaptive and able to work under minimal supervision
- Good time, presentation and problem-solving skills.
- Proven integrity in previous assignments.
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