BrighterMonday

Workshop Supervisor (Senior Mechanic Supervisor)

Job Summary

Applications are invited from qualified persons for the above vacant position.

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 10 years

Job Description/Requirements

Brands: BMW, Mercedes Benz, Audi, Volkswagen (+Japanese SUV)

Specialization:
- Engine Service
- Brake Service
- Suspension
- Diagnostic & error troubleshooting
- Electricals, Sensors, OBU, Control units etc

Core Responsibilities:
Mechanical & Electrical Oversight

- Oversight and lead responsibility in undertaking electrical and mechanical repairs
- Supervise mechanics and advise on tasks and correct course of action
- Be hands-on. Undertake and supervise electrical and mechanic repairs

Workshop Operations
- Overview workshop operations
- Work order management
- Quality Control
- Support workshop development( Planning, Tooling, Equipment)

Billing
- Billing & invoicing
- Quotation & Estimates

Customer Relationship Management
- Customer Database
- Bookings & Scheduling (call proactively to make bookings)
- After-sale customer support (issues, troubleshooting)

Inventory Management
- Inventory control & order requests
- Regular parts order from local and overseas suppliers

Requirements:
- 10 years of experience with automotive workshop management.
- European brands preferred
- Strong communication & interpersonal skills for effective customer service and support
- Strong technical knowledge on automotive technologies and hands on experience
- Proven track record in troubleshooting and resolving issues successfully

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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