Job Description Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Opticom (K) Limited is a wholly owned subsidiary of Optimum Group Partnerships incorporated in the United Kingdom. For more than 10 years, Opticom has been a pace-setter in providing security. We use a total approach in assessing each client’s security and safety needs individually and comprehensively partnering with you as your trusted advisor to deliver a thorough risk and vulnerability evaluation of your unique security requirements. We probe into the facility functions safety and security programs, policies, procedures, processes, technology and training. Reviewing costs, value considerations and other operational requirements allows us to provide our clients’ with an in-depth, real-world view of how to identify and implement the kind of master security plan that meets each of your organization’s unique security, fire and managed health and safety needsJob briefReporting to the Service Delivery Manager, the successful candidates will be responsible for installation, service and maintenance of security management systems and BMS.Responsibilities Provide the necessary technical and service delivery capabilities to effectively manage project engagements.Assisting with information and knowledge to maintain service related documentation and gathering/sharing knowledge within the team.Use & maintain work tools in accordance with good mechanical-work practices.Ensure customer satisfaction with high job performance through positive interactions with customers.Confirm with & abide by all regulations, policies, work procedures & instructions.Conform to all safety rules & use all appropriate safety equipment. RequirementsOperations Competencies Troubleshooting Skills: Proficient in diagnosing and resolving issues in electronic systems and equipment. Equipment Maintenance: Knowledge of preventive maintenance procedures for electronic equipment. Circuit Board Repair and Soldering: Understanding of circuit board layouts, electronic components, and soldering techniques. Skillful in repairing circuit board traces, solder bridges, and component replacements. System Installation and Integration: Proficiency in installing and integrating electronic systems and equipment. Quality Assurance: Knowledge of quality control processes and procedures for electronic systems. Capability to conduct inspections, tests, and evaluations to ensure compliance with standards. Documentation and Reporting: Ability to maintain accurate records of repairs, installations, and modifications. Safety Compliance: Understanding of electrical safety regulations and practices. Qualifications, Skills & Experience Diploma in Electric and Electronics, or related fields.3 years minimum experience in the security management systems and BMS sector.Knowledge and experience in security management solutions i.e. entrance control, access control, intrusion alarms, CCTV, and BMS systems.Excellent hands-on skills in Microsoft Office.Strong strategic, analytical, and organizational skills.Responsible for the projects and teams on site.Ability to work on initiative and meet sales targets within the stipulated deadlinesKeen attention to detail, highly disciplined and of impeccable character.Strong communication and interpersonal skills.
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