CCI Global is a prominent leader in the Business Process Outsourcing (BPO) sector in Africa. Based in the UAE, CCI is well-known for its outstanding services across a network of 16 sites in South Africa, Kenya, Ethiopia, Rwanda, Ghana, and soon in Egypt. With a global presence, CCI assists both local and international clients, serving as a trusted partner to renowned brands from the United States, Canada, United Kingdom, Australia, New Zealand, South Africa, and Kenya. CCI specializes in offering high-quality BPO solutions to various industries, including Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities.

CCI Global provides a comprehensive range of BPO services, including Customer Support, Technical Support, Sales, Retention, Back-Office Operations, Data Management, and more. We help clients streamline their operations, reduce costs, improve efficiency, and focus on core competencies, leading to sustainable growth and success.

Our dedication to service excellence is demonstrated through our ongoing investment in advanced technologies, process enhancements, and employee training, enabling us to deliver top-tier BPO services.