FAQ

Does BrighterMonday provide people with jobs?

BrighterMonday offers services that facilitate applications for employment. We do not directly offer employment to jobseekers; neither do we guarantee that one will get employed for a job they have applied for. BrighterMonday’s sole purpose is to provide a platform for both jobseekers and employers who can advertise and apply for jobs. We manage responses for our clients/subscribers on the website.

Is BrighterMonday a recruitment agency?

BrighterMonday is not a recruitment agency. We do not conduct interviews on behalf of our clients/subscribers; neither do we meet jobseekers for any reasons related to employment by any of our clients/subscribers.

What is the difference between Basic Job Alerts & Premium Job Alerts?

Basic Job Alerts are sent once a day via email as a summary list of all jobs posted for the previous day. Premium Job Alerts will be sent to you in realtime via email and sms whenever a new job is posted that matches your alert criteria. Please note - up to 3 Premium Alerts matches are sent per day

What is the difference between BrighterMonday Premium and the normal BrighterMonday Career Profile?

BrighterMonday Premium gives you extra exposure when applying for jobs and includes features such as having your CV highlighted to potential recruiters and employers when applying for jobs, access to notification center as well as the ability to download a professionally styled BrighterMonday branded CV

Can I email my CV to BrighterMonday?

All jobs on our website are advertised by our employers and must be applied online using the "APPLY ONLINE” tab found below the Job description page or the right of the job description page. One cannot apply for a job by sending their CV to BrighterMonday.

Does it cost any money to use your services?

Our services are free of charge. So go ahead and create an account, search and apply for jobs.
Simply create an account by following this link: http://www.brightermonday.co.ke/customer/sign-up

How do I apply for a job on the website?

Click on the job title and follow the directions for applying in the selected listing. If you have questions about an application you have submitted, you can contact our customer service team for further assistance.

How do I upload / attach my CV?

When uploading a CV on our site, one has to have an account with us. Please create one in case you do not have one. Login into your account and click on ‘Upload CV’ browse and attach and will be saved on our database automatically. Make sure you attach your updated CV each time you apply for job.

What happens when I apply online for jobs on BrighterMonday?

Your resume will be sent to the employer who will handle the hiring process. Do not worry if you do not receive immediate response. Sometimes it takes weeks or even months to sort applications. Rest assured that the employer would contact you if you were a successful candidate. We are also currently working to educate the employers on the importance of responding to applicants and are providing an online tool that will enable them to send responses to all candidates who applied whether they were successful or not.

I’m not able to access my account

On the log in page is a link that allows you to either reset your password or gives you the option to contact us if you have forgotten your user name and password. Reset your password by following this link: http://www.brightermonday.co.ke/password/remind

How do I report scam/fraud/suspicious posting?

Each job has a ‘Report this Job’ tab. Click on that immediately and indicate the reasons in the comment box as to why you are reporting that particular job. We will receive the report and commence action immediately. You can also either inbox job Id on our Facebook page http://www.facebook.com/brightermondaykenya or send an email to info@brightermonday.co.ke or you can simply reach us on 0715-298928, 0715-298578 or 0787-645938 and someone will respond to the query immediately.