AFTER-SALES ENGINEER - UGANDA

DUTIES AND RESPONSIBILITIES

·         Perform maintenance and inspection of swap stations in Uganda.

·         Investigate and handle quality issues reported by customers in the assigned regions.

·         Provide daily feedback on market issues, defects, and solutions to Guangdong SRE.

·         Maintain detailed maintenance records for each product and ensure data accuracy.

·         Develop and implement inspection and maintenance plans for all SRE products in the domestic market.

·         Prepare and submit regular maintenance summary reports to the Quality Department.

·         Conduct on-site investigations promptly in response to reported abnormalities.

·         Summarize recurring issues identified in the market and propose preventive or corrective measures.

·         Ensure all work activities comply with company safety and quality management standards.

EDUCATION, PROFESSIONAL QUALIFICATIONS AND EXPERIENCE

·         Bachelor’s degree in Engineering, Electrical, Mechanical, or a related field.

·         Minimum of 1 year of experience in a factory environment

·         Experience in vehicle maintenance or electrical appliance repair will be an advantage.

Skills & Competencies:

·         Strong hands-on technical ability and analytical thinking.

·         Excellent Communication skills; proficiency in English (listening, speaking, reading, and writing).

·         Proficient in Microsoft Office and other standard office software.

·         Ability to work independently and adapt to frequent business trips across regions.

·         Responsible, diligent, and proactive in problem-solving.

·         Strong sense of teamwork and commitment to continuous improvement.

·         Demonstrates integrity, professionalism, and attention to detail.

Core Values and Work Ethics

·         Passionate about work and quality excellence.

·         Strong commitment to customer satisfaction and company values.

·         Results-oriented, able to deliver under time constraints.

·         Maintains professionalism in multicultural and cross-border work environments.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.