Brand Ambassador (Fragrance)

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

Our client, a leading specialty beauty company based in Nairobi, Kenya is seeking to recruit a passionate and outgoing Beauty Advisor to represent their international luxury fragrance brands and engage with their target audience. The successful candidate will play a vital role in promoting the brand image, increasing awareness, driving customer engagement and importantly sales. The ideal candidate must have a minimum of 5 years’ Luxury Fragrance experience as a Beauty Advisor in a busy retail store.

Responsibilities:

Customer engagement: Proactively interact with customers, educate them about our products, and provide personalized recommendations to enhance their beauty routines. Brand advocacy: Demonstrate a deep understanding of our brand values, mission, and product offerings, and effectively communicate them to potential customers. Relationship building: Establish and maintain strong relationships with customers, influencers, industry professionals, and other stakeholders to generate brand loyalty and advocacy. Ensure an Immaculate Shop Floor and Excellent Customer Experience. Sales and commercial drive. Hit growth targets, ensure target margins achieved, no out of stocks, monitor stock days and slow moving stock. Reporting: Provide regular reports on customer feedback, sales performance, out of stock, expiries, stock days and product range. Ensure adequate stock and assist in Category orders. Market insights: Stay up to date with industry trends, competitor activities, and consumer preferences to provide valuable feedback and insights to Category Management.

Qualifications:

Degree or relevant Diploma. Minimum of 5 years’ Luxury Fragrance experience as a Beauty Advisor in a busy retail store Excellent communication skills: Exceptional verbal communication skills with the ability to engage, connect, and influence a diverse audience. Outgoing personality: Friendly, approachable, and confident in initiating conversations and building relationships. Professional appearance: Well-groomed and presentable, reflecting the brand’s values and standards. Social media savvy: Proficient in using various social media platforms and creating engaging content. Flexibility: Willingness to work evenings and weekends, and travel as required for brand training. Fluency in English, Swahili and preferably Somali