Business Development and Customer Experience Officer – St. Jairus Hospital Kisumu
THE ATHIRIVER SHALOM HOSPITAL
Management & Business Development
Job Summary
Responsible for business development and customer experience activities and overall business growth.
- Minimum Qualification: Bachelors
- Experience Level: Mid level
- Experience Length: 5 years
Job Description/Requirements
We are a premier 160-bed Hospital, Strategically Located Opposite Kisumu Airport along the Kisumu – Busia Highway. We are seeking to recruit a self-driven and results-oriented individual for the above role.
JOB DESCRIPTION FOR BUSINESS DEVELOPMENT MANAGER
• Responsible for business development and marketing activities and 360 customer service.
• Formulate and implement business development strategy and marketing plans for St. Jairus.
• Intelligence gathering and research on customers, and competitors.
• Handling business inquiries and generating leads for business closure
• Innovation and developing new revenue streams while optimizing existing lines through innovative partnerships to satisfy customer needs and trends.
• Growing the company’s market share by identifying new markets and creating unique customer product /service intimacy experiences.
• Developing, training, motivating, and evaluating departmental staff to achieve highest level of performance.
• Monitoring the existing business portfolio and new accounts performance.
• Key accounts management; ensuring invoices delivery, resolution of disputes, collaborating with credit control and finance on collections.
• Foster partnership and maintain business relationship with key industry players – insurances/HMO’s, NHIF and other direct accounts.
• Any other duties as assigned in line with the portfolio
Minimum Requirements and Competencies:
• Bachelor’s/Diploma in business, marketing, or any other related field.
• 5 years’ experience in Business development, marketing, customer service in a healthcare setting
• Hospital/Insurance background is an added advantage.
• Proficient in Word, Excel, Outlook, and PowerPoint with good presentation skills
Method of Application
Qualified individuals are advised to send in (CVs and cover letter) to; the Apply Now button
Application deadline: 15th April 24
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.