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2 weeks ago

Job Summary

Reviewing open accounts for collection efforts

  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Location: Coastal Region. (Nyali, Malindi, Mtwapa, Ukunda, Kilifi)


Collection and Credit Officer Responsibilities


Branch Targets

Achieve monthly targets in the following KPIs
•    Disbursement Target
•    Collections Target
•    New Customer Targets
•    Active Customer Targets
•    Adherence to SOPs 

Other Responsibilities Include
•    Reviewing open accounts for collection efforts
•    Collect customer payments in accordance with payment due dates
•    Customer service delivery.
•    Knowing my customer and due diligence.
•    Information desk.
•    Administration duties.

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