Community Outreach Officer - Machakos

ABOUT THE COMPANY

For more than three decades, the CIC Insurance Group has dependably shouldered the risks of the Kenyan people through providing insurance services that help you plan for life stage needs, secure your future, protection you against rising health expenses and safeguard your investments.
Besides giving our customers peace of mind, we continuously work towards living up to our commitment to safeguard the interests of individuals and businesses that insure with us by paying claims promptly. Our consistent adherence to our motto “We Keep Our Word” has made us the fastest growing insurance company in Kenya and the 2nd largest insurer by market share.

JOB SUMMARY

QualificationsMinimum of a Diploma in a business-related field.A Bachelor’s degree is desirable.Professional qualifications in Insurance (COP/ECOP/Diploma in Insurance – AIIK/CII/LOMA) are an added advantage.Excellent communication, presentation, and interpersonalStrong negotiation and problem-solvingProven experience in community engagement, sales, or field mobilization will be an advantage.Age: 25 years and above.

RESPONSIBILITIES

Lead Generation & Prospecting: Identify and recruit new clients and intermediaries (cooperatives, MFIs, registered groups and bancassurance partners) while reactivating dormant accounts and expanding CIC’s outreach channels.Client & Partner Engagement: Conduct community sensitization, product presentations, and trainings for clients and intermediaries to drive awareness and product uptake.Sales Support & Administration: Prepare proposals and quotations, follow up on leads, track sales pipelines, and collaborate with underwriting and customer service teams to ensure smooth client onboarding.Market Intelligence: Gather and share insights on market trends, customer needs, and competitor activities to support continuous product improvement.Target Achievement: Consistently achieve individual and team sales targets while upholding CIC’s brand values, customer satisfaction, and policy persistency.

REQUIRED SKILLS

Project management, Market research, intelligence, Project monitoring and evaluation (M&E), Project implementation

REQUIRED EDUCATION

Diploma, Associate's degree