Engineer- Transmission Configuration & Support at Safaricom Kenya

Job Description

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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

About Job

Reporting to the Manager – Transmission Configuration and Support the position holder will carry out fault resolution, configuration changes, quality assurance, system improvement, optimization and upgrades to deliver reliable and resilient Core transport (Optical and IP) network.

Key Responsibilities:

Fault management on Transmission networks and Resolution of tickets assigned within the SLA. Perform preventive maintenance of all core transport network elements and links. Ensure proper documentation is done for all tasks performed. Own the transport network KPI’s such as availability, stability, Links performance to guarantee high service availability. Transmission network infrastructure vendors Management to ensure adherence to agreed SLA’s. Review and Implement transport configuration changes as per the changes execution process and procedures. Carry out acceptance of new transport infrastructure and technologies before traffic loading. Perform and document transport BCP and disaster recovery tests. Ensure proper synchronization of all network elements and perform maintenance of the network clocks Perform software updates and Patch management of all transport equipment / systems. Drive operational excellence projects to drive improvements in our transmission networks quality and reliability. Ensure all core transport elements are manageable from the NMS’s Carry out transport network optimization to achieve best performance. Carry out transport network demand and capacity management. Transport infrastructure spares management as per spares management procedures. Automate existing and new processes.

QUALIFICATIONS

Bachelor’s Degree in Electrical and Electronics Engineering, Telecom Engineering, or related field. At least two years technical experience in supporting transmission networks, preferably Service provider environment or equivalent. Experience working with various transport technologies such as DWDM, OTN, SDH, Microwaves, IPRAN and conversant with network synchronization techniques. Good working knowledge of IP networking. Certification in either CCNA, CCNP, HCNA or HCNP preferred. Strong technical analysis, robust troubleshooting and problem resolution skills in DWDM, OTN and routing systems. Experience in outside plant fiber, issue identification, and maintenance.