Exchange Bureau Compliance Officer and Teller

1. Balance currency, coins, and checks in cash drawers at the end of shifts. Calculate daily transactions using computers, calculators, or adding machines.

2. Cash checks and dispense money after verifying correct signatures, matching written and numerical amounts, and confirming sufficient funds in accounts.

3. Receive checks and cash for deposit, verify amounts, and ensure accuracy on deposit slips.

4. Examine checks for endorsements, validate information such as dates, bank names, recipient identification, and document legality.

5. Monitor bank vaults to ensure accurate cash balances.

6. Input customer transactions into computers for recording and issue computer-generated receipts.

7. Maintain accurate transaction records for accounting purposes.

8. Process wire transfers between banks, initiating outgoing transfers and confirming incoming ones.

9. Verify completion of all required documentation for each transaction.

10. Provide customer service by addressing inquiries about account balances, processing withdrawals/deposits, and offering information on fees and interest rates.

11. Prepare daily/weekly/monthly reports as required by CBK.

12. Perform other duties as assigned by management.

Skills and Qualifications

1. Mature and presentable individual, at least 28years of age, with a clean career record.

2. Formal training with a minimum diploma in banking, CPA, or equivalent.

3. At least 2 years of experience in an established forex bureau or banks as a teller or principal officer, with the ability to recognize genuine multi-currency.

4. Knowledge of regulatory requirements related to remittance services in Kenya, practical experience in creating AML and related reports for CBK.

5. Ability to market the forex bureau.

6. Proficiency in using computer systems and financial software for transaction processing.

7. Strong numerical skills and attention to detail. Ability to work effectively in a fast-paced, customer-centric environment.

8. Self-driven, self-learning, and possessing high integrity.