FTTH Installation & Support Technician-30K

Location

Nairobi

Our client, a leading organization in the telecommunications sector, is seeking an experienced FTTH Installation & Support Technician to join its technical team. This role is ideal for a hands-on professional with experience in fiber optic installation, testing, maintenance, and customer technical support.

The successful candidate will play a key role in delivering high-quality fiber connectivity services while ensuring network reliability and excellent customer experience.

Responsibilities

• 
  
• Install, maintain, and repair overhead and underground fiber optic feeder, distribution, and drop cables.
  
• Install and maintain indoor and outdoor fiber access terminals, joint boxes, and fiber distribution pedestals.
  
• Perform fiber splicing and cable termination to ensure secure, high-quality connections.
  
• Test and troubleshoot fiber optic networks using OTDRs and other testing equipment.
  
• Diagnose and resolve technical faults both onsite and remotely while providing excellent customer support.
  
• Conduct site surveys using GPS-enabled applications and interpret network design drawings and installation plans.
  
• Perform preventive maintenance to optimize network performance.
  
• Maintain accurate records of installations, maintenance activities, equipment, and inventory.
  
• Prepare technical reports using Microsoft Office applications.
  
• Ensure compliance with industry standards and workplace safety procedures.
  

Qualifications

• 
  
• Diploma in Telecommunications, Electrical Engineering, or a related technical field.
  
• Minimum of 2 years’ hands-on experience in fiber optic installation and maintenance.
  
• Experience with fusion splicing, fiber termination, and OTDR testing.
  
• Good understanding of fiber optic industry standards and best practices.
  
• Professional certifications such as CFOT or FOA will be an added advantage.
  
• Proficiency in fusion and mechanical fiber splicing.
  
• Experience using fiber optic testing equipment, including OTDRs, power meters, VFLs, and fusion splicers.
  
• Knowledge of structured cabling standards and network infrastructure.
  
• Basic electrical installation knowledge and safety awareness.
  
• Ability to read and interpret technical drawings and network diagrams.
  
• Strong analytical and troubleshooting skills.
  
• Good communication and customer service skills.
  
• Computer proficiency, particularly in Microsoft Word, Excel, and PowerPoint.
  
• Valid Class BCE driving licence.
  
• Ability to lift and carry technical equipment.
  
• Comfortable working at heights, in confined spaces, and in both indoor and outdoor environments.
  
• Willingness to work flexible hours, including evenings, weekends, and night shifts when required.
  

How to Apply

Send your CV to jobs@sheerlogicltd.com by 2nd August 2026