HR Business Partner(HRBP)

ABOUT THE COMPANY

How Pesapal Works
Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Kenya.
At Pesapal, our vision is to be Africa’s safest and most convenient way to pay and get paid.
Our mission is to be a leading Payment Service Provider in Africa that offers Digital financial services for individuals and businesses.

JOB SUMMARY

Qualifications Bachelor's degree in human resources, Business Administration, Psychology, or related field. Professional HR certification (CHRPK, CIPD, or equivalent) is an added advantage. 5+ years’ experience in a HR generalist role, providing full-spectrum HR support to a business unit. Strong knowledge of labor laws and HR best practices within a regulated environment is an advantage. Personal Attributes Strong business acumen with the ability to balance strategic thinking and operational execution. Excellent stakeholder management, coaching, and influencing skills. High emotional intelligence, integrity, and discretion. Ability to manage competing priorities in a fast-paced, deadline-driven environment. Strong analytical, problem-solving, and communication skills. 

RESPONSIBILITIES

Strategic HR Business Partnering  Act as the primary HR point of contact for the assigned department, providing trusted advisory support to leadership. Partner with departmental leaders to translate business strategy into people, workforce, and capability plans. Support organizational design, workforce planning, and succession planning initiatives for the department. Provide data-driven insights on people trends, risks, and opportunities to inform decision-making. Operational HR Support Deliver end-to-end HR operational support including employee lifecycle management, performance processes, and exits. Ensure consistent application of HR policies, procedures, and employment practices within the department. Manage day-to-day employee relations matters, providing fair, timely, and compliant resolution. Support managers with disciplinary, grievance, and performance improvement processes. Performance & Talent Management Drive the execution of performance management cycles within the department, ensuring clarity of goals, feedback, and accountability. Coach managers on effective people management, employee engagement, and performance conversations. Support talent reviews, development planning, and succession pipelines. Partner with Managers to support recruitment aligned to departmental workforce plans. Culture, Engagement & Change  Champion Pesapal’s values and culture within the supported department. Support the implementation of engagement initiatives and action plans to improve employee experience. Support organizational change initiatives and transformation programs. Enable change management initiatives related to growth, restructuring, or transformation. HR Compliance Ensure compliance with local labor laws, internal policies, and regulatory requirements. Oversee employee relations matters, ensuring fair, consistent, and compliant resolution  Support HR reporting, people analytics, and continuous improvement initiatives. Partner with HR colleagues to deliver consistent and efficient HR services. 

REQUIRED SKILLS

Labour/employment law, Employee guidelines and onboarding, Human resource and personnel development, Talent management and planning

REQUIRED EDUCATION

Bachelor's degree