Human Resources Manager

Company Description Great Rift Coffee Company is a rapidly expanding coffee exporter specializing in sourcing, roasting, and distributing premium quality coffee beans from the Great Rift region and beyond. The company is committed to excellence, sustainability, and innovation, delivering exceptional coffee experiences to consumers worldwide. Great Rift Coffee Company offers both green beans and roasted coffee products, serving a diverse range of international clients. Team members join a growth-oriented environment that values responsible sourcing, high-quality production standards, and long-term partnerships across the coffee value chain.

Role Description The Human Resources Manager is a full-time, on-site role based in Nandi Hills ward. This role oversees the end-to-end HR function, including recruitment, onboarding, performance management, and employee relations for staff across operations, production, and office functions. The Human Resources Manager will design and implement HR policies, support workforce planning, and ensure compliance with labor laws and company standards. Day-to-day responsibilities include managing HR records, coordinating training and development initiatives, guiding managers on people-related issues, and supporting employee engagement and retention. The role also involves collaborating with leadership on organizational development, health and safety practices, and supporting a fair, inclusive, and productive work environment.

Qualifications

• Strong skills in recruitment, onboarding, and talent management to support staffing needs in a growing, production-focused organization.
• Experience in performance management, employee relations, and conflict resolution, with the ability to handle sensitive issues constructively.
• Proficiency in HR administration, including record-keeping, HR information systems, and payroll coordination.
• Knowledge of labor laws, workplace policies, and compliance requirements relevant to manufacturing, agriculture, or export sectors.
• Ability to design and deliver training, support career development, and implement employee engagement initiatives.
• Excellent communication, interpersonal, and coaching skills, with the ability to work effectively across diverse teams and roles.
• Strong organizational and problem-solving skills, with attention to detail and a practical approach to implementing HR processes on-site.
• Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or a related field; professional HR certification is an advantage.
• Previous experience as an HR generalist or HR manager, ideally in manufacturing, agriculture, or supply-chain-related businesses.

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