Job Summary

Provide assistance to computer users by answering questions, resolving technical problems and maintaining a company's network, software and computer.

  • Minimum Qualification: Unspecified
  • Experience Level: Graduate trainee
  • Experience Length: 1 year

Job Description

Key skills for IT support

  • In-depth knowledge of hardware and software
  • Up-to-date knowledge of the latest IT and software trends
  • Strong customer service ethos
  • Ability to work well with people
  • Strong communications skills
  • Excellent organisational skills
  • Ability to quickly establish good working relationships with clients
  • Willingness to sometimes work unsociable hours
  • Patience
  • A logical mind
  • Enthusiasm for continual learning

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