Customer Service & Support Jobs in Kenya

2-3 years in a customer service function in a busy professional retail environment.

Are you passionate about customer experience, lead conversion, and building strong client relationships? Do you thrive on communication, follow-ups, and turning interest into action? If so, we’re looking for a proactive and results-driven individual to join our team and strengthen our customer engagement and retention efforts.

Elteng BPO provides professional credit risk management, end-to-end receivable management solutions, portfolio optimization, and cash flow management to banks, corporates, and commercial institutions. We are in need of passionate and aggressive debt collectors in our debt collections department in Thika.

The Collections Agent is responsible for contacting customers who have outstanding debts and negotiating payment arrangements. The agent will work to settle accounts in a way that meets company objectives while maintaining positive relationships with clients. Previous experience in collections or customer service is advantageous.

The Retail Sales & Customer Service Associate is responsible for providing excellent customer experiences, driving product sales, handling cash transactions, and supporting daily retail operations.

Dotcash Credit Limited is seeking dedicated and professional Debt Collectors to join our team. As a Debt Collector, you will be responsible for contacting clients to collect outstanding debts and negotiate repayment plans. The ideal candidate should have excellent communication skills and the ability to handle challenging conversations

Dynamic client support professional with extensive experience in high-pressure environments, dedicated to maintaining a calm demeanor while addressing client concerns.

We are looking for Debt Collection Agents. Experience as Debt Collector or Customer Service/Sales Agent is an added advantage.

Metabel Zara Limited is looking for a proactive and customer-focused Order Booker to join our team. The ideal candidate will be responsible for taking customer orders, ensuring timely processing, and maintaining strong relationships with clients. This role requires excellent communication skills, attention to detail, and a passion for customer ...

LogistoLines is actively seeking Coordinators for each of Kenya's 1,450 wards. These roles are pivotal in identifying potential branches for LogistoLines Storage and Courier, recruiting stores into our network, and managing the delivery and storage of parcels, goods, and services.

We are looking for a Customer Service Representative to maintain a positive and professional attitude while addressing customer needs. Responsibilities include managing overstayed orders, resolving complaints, responding to inquiries via social media and phone, and supporting audit feedback processes.

We are seeking a dedicated Customer Service Representative (CSR) to manage incoming calls, SMS, and chats, ensuring excellent customer support and satisfaction. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing information about our products and services.

Customer Service Retail Associates - Retail Shop Positions Available to Enthusiastic & Qualified Candidates

We are looking for a motivated individual with a strong customer success background, fluent in English and commited to excellence!

provide fast replies to customers with requests or complaints and provide info and resolve issues in an expected way to get customer satisfaction.

Spanish Customer Service Representative will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds, and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines, and policies. Their strong custome