Customer Service & Support Jobs in Kenya

This role is ideal for individuals who thrive in customer-facing environments and take pride in delivering exceptional service.

Our client is a betting company is looking for a Telemarketing Manager who has experience in a betting company.

As a Credit Officer at Business Cash Advance Limited, you will be responsible for evaluating credit applications, analyzing financial data, and assessing the creditworthiness of small and medium-sized businesses seeking funding. Your role will include conducting risk assessments, making credit decisions in line with company policies, and ensuri ...

Hakki Africa Limited is a fast-growing Car financing Company dedicated to helping individuals own vehicles through flexible and accessible financing solutions. We are seeking highly motivated and versatile Individuals to join our Customer Relations and Customer Success teams.

About the Role: Our client is a well-established tours and travel company based in Tanzania, renowned for delivering exceptional travel experiences across East Africa.

Ability to install, test, train and prepare training videos of our software solutions. Basic coding skills / accounting will be a plus.

Provide fast replies to customers with requests or complaints and provide info and resolve issues in an expected way to get customer satisfaction.

We are looking for a person with a certificate or Diploma to follow up on individuals or businesses to collect overdue payments on accounts, negotiating for payment plans including field visits, resolving customer disputes, and ensure compliance with company policies.

The Customer Service Executive will handle customer inquiries related to electronic devices, coordinating with repair, logistics, and tech support teams to ensure clear communication and excellent service. This customer facing role requires strong communication skills and a customer-focused mindset.

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

Our client is one of largest Japanese Trading & Investment companies to deal such as textile, machinery, metals, minerals, energy, chemicals, food, general products, realty, information and communications technology, and has 100 oversea offices & over 300 Subsidiaries.

In this role, you would be responsible for confirming placement from trained jobseekers by making outbound calls to BrighterMonday soft skills alumni to inquire about their employment status.

Are you passionate about customer experience, lead conversion, and building strong client relationships? Do you thrive on communication, follow-ups, and turning interest into action? If so, we’re looking for a proactive and results-driven individual to join our team and strengthen our customer engagement and retention efforts.

2-3 years in a customer service function in a busy professional retail environment.

Metabel Zara Limited is looking for a proactive and customer-focused Order Booker to join our team. The ideal candidate will be responsible for taking customer orders, ensuring timely processing, and maintaining strong relationships with clients. This role requires excellent communication skills, attention to detail, and a passion for customer ...

LogistoLines is actively seeking Coordinators for each of Kenya's 1,450 wards. These roles are pivotal in identifying potential branches for LogistoLines Storage and Courier, recruiting stores into our network, and managing the delivery and storage of parcels, goods, and services.