Customer Service & Support Jobs in Kenya

This role covers individual learners. It blends customer experience, sales support, coordination, and relationship management to deliver Centonomy’s promise of transforming how people think, earn, and invest money.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

The role focuses on managing day-to-day customer interactions, driving customer engagement, resolving escalations, and translating customer insights into actionable improvements that support business growth.

The Customer Service Representative (CSR) is responsible for delivering exceptional, professional, and solution-oriented customer support across all Sated Skin customer touchpoints. The role involves handling inquiries, resolving complaints, providing skincare guidance, and ensuring accurate documentation within the CRM and related systems. The ...

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

Your focus will be on deeply understanding each client’s goals, aligning our solutions to their needs, and proactively supporting their journey to success. You will act as a trusted advisor and advocate, ensuring that every interaction adds value and strengthens the relationship. As part of the Operations Team, you will collaborate closely with ...

The F&B Attendant plays a vital role in supporting the daily operations of dining facilities.

This job entails opening and closing shop with rotating shifts within the week and performing shop operations as directed.

Our client is seeking a professional and customer-focused Customer Support Officer to manage client inquiries, service requests, and after-sales support within the energy sector. Female candidates are encouraged to apply.

Our client, a reputable organization within the hospitality and service industry, is seeking to hire a Customer Service Officer. The successful candidate will be responsible for managing incoming and outgoing calls, handling guest and tenant inquiries, supporting telesales activities, and ensuring exceptional customer experience.

Receive and engage clients with professionalism, empathy, and discretion.

Sourcing goods from suppliers and physically delivering to the shop. Attending to customers at the shop Delivering order products to clients within cbd only Answering calls, replying to emails and completing online orders. Posting of products online.

We are seeking dedicated and results-driven M-Pesa Shop Attendants who will be stationed at Quickmart Supermarkets located in: Kakamega, Kericho, Kitale, Mtwapa and Machakos

We are seeking dedicated and results-driven M-Pesa Shop Attendants who will be stationed at Quickmart Supermarkets located in: Outering Road, Mlolongo & Mombasa Road branches.

To grow hotel revenue and margin from an assigned corporate client portfolio by actively selling, pricing, and managing hotel accommodation bookings, converting flight-only clients into full travel clients while maintaining service excellence and pricing discipline.