Customer Service & Support Jobs in Kenya

Oya Microcredit Ltd is a fast-growing microfinance institution committed to providing accessible and customer-focused financial solutions to individuals and SMEs. We pride ourselves on professionalism, integrity, and delivering exceptional customer service. We are seeking a proactive and customer-oriented Call Center Officer to join our team. ...

A busy specialist outpatient clinic in Nairobi is seeking an experienced and motivated individual to join our team as a Receptionist / Customer Care Executive. The successful candidate will play a central role in ensuring smooth clinic operations and delivering exceptional patient experience.

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.

We seek to recruit a well-qualified, experienced, self-driven, highly motivated and passionate candidates to fill the position of creative graphic designer. Reporting to the Head of Marketing, the creative graphic designer will be responsible for supporting various business functions of the Brand through planning, developing and producing print ...

The Call Center Team Lead Will organize and direct the staff of our call center. You will be responsible for assessing their work and give them feedback to maximize performance. An excellent call center supervisor must have customer service and supervisory experience. The ideal candidate must possess great communication skills and be able to le ...

The Call Center Representative will be the liaison between the company and its current and potential customers. The officer will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

This role covers individual learners. It blends customer experience, sales support, coordination, and relationship management to deliver Centonomy’s promise of transforming how people think, earn, and invest money.

The Customer Service Executive will be responsible for delivering excellent customer experiences by handling customer inquiries, resolving issues, and providing accurate information about products and services.

We are seeking a Customer Care Representative with at least one (1) year of experience to join our team in Westlands. The ideal candidate will be customer-focused, well-spoken, and comfortable using a smartphone to manage customer interactions and service-related tasks in a fast-paced environment.

The role focuses on managing day-to-day customer interactions, driving customer engagement, resolving escalations, and translating customer insights into actionable improvements that support business growth.

The Customer Service Representative (CSR) is responsible for delivering exceptional, professional, and solution-oriented customer support across all Sated Skin customer touchpoints. The role involves handling inquiries, resolving complaints, providing skincare guidance, and ensuring accurate documentation within the CRM and related systems. The ...

Greet and welcome guests in a warm and professional manner

Lead and supervise the host team to ensure smooth front desk operations

As a Call Center Agent, you are the vital link between Motorspeed, our clients, and their customers. You will manage the heart of our daily operations: confirming orders, resolving delivery hurdles in real-time, and ensuring every customer has a seamless experience.