Customer Service & Support Jobs in Kenya

Provide fast replies to customers with requests or complaints and provide info and resolve issues in an expected way to get customer satisfaction. no selling.

We’re hiring a Sales Associate to promote and sell logbook loans in Utawala and nearby areas. The ideal candidate is a confident communicator with strong sales skills and a passion for helping customers access fast and flexible financing.

Ensure the safety and comfort of passengers throughout the flight

You will be required to upload a short video (under 3 minutes and no larger than 100 MB) introducing yourself. We’d love to learn more about you! This is your opportunity to help us get to know you better. You can answer the question: "Who are you?" Feel free to share a bit about your background, interests, and why you're interested in a custom ...

We are hiring a Customer Care Executive to be the voice and face of our specialty clinic in Nairobi. The ideal candidate is eloquent, engaging, and well-presented - able to communicate with warmth and professionalism across phone, WhatsApp, email, and social media. A friendly, client-centered approach is essential.

As a Customer Service Representative, you will be instrumental in delivering exceptional customer experiences, promoting customer satisfaction, and supporting the adoption and utilisation of our client’s software and services. You will manage customer interactions through onboarding sessions, product training, technical support, and relationshi ...

Our client is a Collection company is looking for field agent to provide vital support to Collection and Marketing Department. Youcan also apply through this link https://alinefacilitymanagement.fasthire.io/apply-field-agents-333

This role focuses on assessing medical insurance risk, providing quotes, managing renewals, and ensuring seamless policy administration and customer service.

Working closely with CR Team & relevant Teams to analyze & take action on Customer trends/needs, ideas & suggestions, to improve the overall company's Experience for all Customers.

We are looking for fluent English speakers with strong communication skills and sharp wit to join our team. You will be chatting on behalf of a personality driven online platform. The ideal candidate is confident, expressive, and knows how to handle sarcasm, humour, and casual banter like a pro.

This role is ideal for individuals who thrive in customer-facing environments and take pride in delivering exceptional service.

As a Credit Officer at Business Cash Advance Limited, you will be responsible for evaluating credit applications, analyzing financial data, and assessing the creditworthiness of small and medium-sized businesses seeking funding. Your role will include conducting risk assessments, making credit decisions in line with company policies, and ensuri ...

Hakki Africa Limited is a fast-growing Car financing Company dedicated to helping individuals own vehicles through flexible and accessible financing solutions. We are seeking highly motivated and versatile Individuals to join our Customer Relations and Customer Success teams.

Ability to install, test, train and prepare training videos of our software solutions. Basic coding skills / accounting will be a plus.

We are looking for a person with a certificate or Diploma to follow up on individuals or businesses to collect overdue payments on accounts, negotiating for payment plans including field visits, resolving customer disputes, and ensure compliance with company policies.

The role requires strong communication skills, empathy, problem-solving abilities, and self-discipline to stay productive in a home or remote office.