Knowledge Management Specialist

Overview:

The purpose of the Sudan Monitoring Project (SMP) contract is to provide third-party monitoring, evaluation, and special studies services for United States Agency for International Development’s (USAID) Bureau for Humanitarian Assistance (BHA) funded humanitarian program activities in Sudan. These services will continue to prioritize monitoring, verifying, and analyzing trends in programs implemented in Sudan’s South Kordofan and Blue Nile regions (also referred to as the “Two Regions”). USAID/BHA is seeking a Knowledge Management Specialist to help develop, manage and maintain project communications.

This position is open to residents of Nairobi, Kenya

To support USAID/BHA, IBTCI is requesting for a full-time Knowledge Management Specialist for an anticipated five-year assignment based in Nairobi, Kenya.

Responsibilities

Essential Duties/Tasks and Responsibilities:

Ensure effective operation and upkeep of communication sharing platforms for all relevant stakeholders, including consortium members, USAID/BHA, and implementing partners (IPs). Oversee all external communications related to the project, ensuring consistency and alignment with project goals and objectives. Coordinate and oversee the implementation of the dashboard Short-Term Technical Assistance (STTA), ensuring timely and accurate reporting. Collaborate in the development and review of learning content, ensuring relevance, accuracy, and effectiveness. Work closely with the Data and Reporting Coordinator to identify data that needs to be translated into visualizations for enhanced understanding and decision-making. Provide supervision and guidance to the Learning Coordinator to ensure efficient and effective execution of their duties. Undertake any other tasks as assigned by the project leadership, contributing to the overall success and effectiveness of the project.

Qualifications

Minimum Requirements:

5 years relevant professional experience in monitoring and evaluation and learning, including experience closely related to knowledge management, organizational learning, and other related fields. Demonstrated experience in developing, implementing, and supporting successful KM and organizational learning practices, processes, and policies. Proven facilitation and collaboration skills working with multi-level stakeholders, including technical and subject matter experts, government agencies, partners, and others; Experience with dashboards, data visualization, web platforms, electronic communications, social media, and knowledge management principles; Strong applied knowledge of the MS Office Suite (Word, Outlook, Excel, and PowerPoint) and Google applications Ability to work well under pressure and in fast-paced environments, balancing competing priorities and demands. Oral and written fluency in English and Sudanese-Arabic required.

Education:

A Bachelor’s Degree. Master’s degree is highly preferred

Preferred Knowledge, Skills and Abilities:

Context-specific knowledge and experience in Sudan. Familiarity with USAID, BHA, or USG work environments is helpful but not required.

Working Environment: Work is typically performed in an office environment.

Physical Requirements: This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.

Supervisory Responsibility: This position does not have supervisory responsibilities.

Travel: Travel may be required between Kenya and Sudan.

Work Authorization: The candidate must be authorized to work in Nairobi, Kenya.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.