Multimedia & Design Specialist

Introduction

Chartered in , (AKU) is a private, autonomous, and self-governing international university, with 13 teaching sites in 6 countries over three continents. An integral part of the Aga Khan Development Network, AKU provides higher education in multiple health science and social science disciplines, carries out research pertinent primarily to low- and middle-income countries and operates 7 hospitals (soon 8) and over outreach clinics, all at international standards. It has almost 2, students and 14, staff. The University is both a model of academic excellence and an agent of social change. As a leading international institution dedicated to excellence and change, AKU operates on the core principles of quality, relevance, impact, and access.

The Office of Strategic Communications promotes and protects Aga Khan University’s reputation for excellence. Our team, based in Karachi and Nairobi, works with academic and administrative units across our campuses to tell AKU’s story to a wide range of audiences around the world.​ ​We manage the University’s website and the staff portal, five global and over 40 entity channels with over 1 million followers, the use of the AKU​ brand and logo, and offers an array of communications support and training to aspiring communicators across the University.​

Job Summary

The Specialist, Multimedia and Design is exceptionally creative and detail-oriented in creating content using video, photography, audio, graphics/illustrations to tell a story. The Specialist is a natural storyteller, using keen understanding of communications best practice and up-and-coming trends to create compelling content to advance AKU's priorities, global communications strategy, and social impact. Comprehensive analytics, a clear understanding of stakeholders, a resourceful approach to problem-solving, and a drive for continuous improvement and quality assurance enable the Specialist to adapt digital assets to be responsive and functional. Through excellent working relationships with global and academic entity communicators, the Specialist seeks out impactful stories and generates multimedia content to effectively share them with various audiences including faculty, staff, students, alumni, partners, and donors.

Responsibilities

Oversee and produce (film, edit, publish) compelling, relevant video content to enhance and grow AKU's digital presence. Create an annual video production plan based on the organization's priorities. Support entity communicators to create digital communication assets. Regularly review trainings and training material that relates to the creation and evaluation of digital content. Work with entity communicators to apply established processes to make the website more user-centric. Mentor, support and train entity communicators to create high quality video content. Create and manage processes and tools related to collecting, curating, cataloguing and retrieval of digital content. Receive and review new asset requests, make recommendations, manage retrieval and delivery and consult on alternative solutions. Align asset ingestion process, organization and maintenance of internal creative file systems in parallel to AKU's DAM. Contribute frequent content to social media channels. Support regular and frequent content changes on AKU's digital platforms.

Requirements

Bachelor’s degree in journalism, communications, graphic design or equivalent from a recognized university, required. 3-5 years’ relevant experience in journalism, communications, advertising/marketing, public relations or related field, required. Experience with storytelling for digital and social platforms, required. Strong knowledge and experience with editing software such as the Adobe Creative Suite, Canva, required. Excellent writing and editing skills, required. Experience in an academic or complex work environment, an asset. Strong portfolio demonstrating a range of video projects and styles, an asset. Experience in graphic design and audio-visual production is an added advantage.