Network Administrator at Penda Health

Job Description

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Penda Health is an award-winning startup company that is transforming healthcare in East Africa by building a chain of outpatient health clinics that offer evidence-based medical care and unparalleled member experience at surprisingly affordable rates. Penda is ranked the Best Health Care Firm to work for in Kenya and the #26 Best company to work in Kenya. More info is available at or Facebook: Penda Health.

About Job

This position is responsible for providing IT service and support to Penda Health employees. The role monitors and maintains the IT infrastructure of Penda Health ensuring it’s efficient and secure. We are looking for a Network Administrator to maintain a reliable, secure and efficient IT network infrastructure within the best IT practices.

Role Highlights:

Penda is Kenya’s leading player in healthcare IT – be part of the healthcare IT revolution at a fast-growing company. Opportunity to be part of a team that will build the best-run IT network in Healthcare as we grow from our current size to profitable medical centers. Work in a senior role with lots of autonomy to address network challenges and continually improve our infrastructure while improving user experience and efficiencies. Opportunity to work with awesome IT Superstars including an IT Manager who will mentor you and support your growth. Penda has got unique culture! You will Love it! Come experience it!

Responsibilities:

Making Penda a Great place to work for all! By ensuring Smooth running of Network & Computer systems and ensuring reliable network run within best practices. Be a great Teammate: Take feedback well, be open and honest about problems you are facing, take on conflict with your colleagues in a healthy way, and work hard to improve the system for your colleagues! Lead a team of smart IT professionals towards achieving Penda’s vision: Your team is happy and delivering in current roles and growing into future roles. A Superstar in Project Management: Prepare Project plans and business cases while providing value as a team member in cross functional implementations. Setup a world class IT Infrastructure to support Penda’s growth: Monitor the performance of the IT infrastructure, ensuring that there is link utilization visibility, traffic shaping and future capacity planning.Manage IT infrastructure security.Maintain and implement effective IT infrastructure policies, standards, procedures and guidelines.Research and recommend changes to the IT infrastructure architecture. IT Procurement and Vendor Management Pro: In collaboration with procurement team, secure network products and services while ensuring close monitoring of SLAs, quality of IT services and equipment without compromising IT Standards.

Requirements:

At least 4 years network admin experience, of which at least 1 year successfully managing others Ability to Communicate, listen and analyze customer needs Excellent organizational, time management, written and verbal communication skills. Bachelor’s Degree in Computer Science, IT or equivalent experience in workforce ITIL, CCNA, CEH certification will be an added advantage. Experience/certification on Microsoft Azure and other cloud platforms Great team player with drive for results