Porter at Bridge Talent Management

Job Description

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We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business

Responsibilities

Ensuring that the reception area, lifts and staircase(First Floor to Ground Floor) are tidy and appealing to the guests Welcoming guests and serving them a beverage while they check-in Escorting guests to their rooms and showing them around Confirming that the room is fully equipped as per Hotel standards Providing guests with extras as per their requests Assisting and ensuring that the guest settles into their rooms comfortably and that any guest queries are properly addressed and escalated as required Informing the hotel guest of the hotel facilities, including a guided tour where necessary. Ensuring the rooms are left in order after guests check out and that any faulty equipment and requirement is notified to the relevant persons. Ensuring safe storage/custody of the guests’ luggage and maintaining a record of this Follow the laid down standard operating procedures while on duty ​Adhere to Safety and Health standards always Maintain excellent grooming standards always Performing any other tasks allocated by the Head of the Department

Requirements

O level Certificate. Certificate in the front office and housekeeping training an added advantage 2 years experience in a related function physical fitness