Practice Administrator – Evaluation for Development [E4D] at Genesis Analytics

Job Description (adsbygoogle = window.adsbygoogle || []).push({}); Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers. We work across various domains. Early specialisations were competition and regulatory economics, and then financial services strategy. Since then we have added: agriculture and agribusiness, applied behavioural economics, infrastructure, health, monitoring and evaluation and shared value. THE E4D PRACTICE The E4D practice is headed by Mishkah Jakoet. Our team currently consists of 20 team members, located in South Africa, Botswana, Kenya and the UK. We work across Sub-Saharan Africa and other emerging economies. We break down the allure of one-size-fits-all strategies by demonstrating the value that context-appropriate African-led solutions can unlock. We apply this approach across everything we do – from strategy development, to programme design and implementation, to research and evaluation.In our practice, we believe that our team culture enables a unique, individualised professional experience for each of our team members. Our collective culture also enables us to better serve our clients and to be more effective in working towards development objectives. ROLE DESCRIPTION: The practice administrator is primarily responsible for performing key aspects of the office support and administration to the E4D practice within Genesis Analytics. Reporting to the E4D partner, the Practice Administrator must be prepared to work independently and as part of a team within the greater E4D Practice, as well as the firm as a whole. We are looking for someone based in one of our hubs (Johannesburg or Nairobi). Genesis works on a hybrid model such that team members based in hub cities will be able to work from home and in the office, with a minimum number of two days per week expected in the office. KEY RESPONSIBILITIES:Finance Administration Coordination of updates to practice pipeline, order book and forecastsWorking with practice project managers to prepare and manage monthly invoices and expenses including subcontractorsAssist with month end processes e.g. reconciliation of time, time sheeting as needed and expenses on Intacct and invoicingEnsure accurate provision of supplier documentation, countersignature of contracts and formsCorporate credit card reconciliation, allocation and processingMaintain relationships with the central finance teamFollow up on outstanding invoicesProvide support to team members for timesheet management, staff claims and payments processing Practice Administration and Support: Assist partners in the management of the practice areaDevelopment and maintenance of Google Drive Folders for practice portfolios, proposal development and project documentationPhotocopying, scanning and faxing as neededCourier and postage of documentsManagement of client and other contact detailsOrder stationery for the officeSupport IT function in each hub location and for team members situated outside of hubsAssist and support office managers in Genesis hubs with maintaining the office environment Meeting Support Schedule team and management meetingsSend out invitations and/ or meeting requests and reminders, follow up meeting requests that are not responded toCollate team and management meeting agendasAssist with note-taking during senior management team meeting, as neededFollow up on actions agreed in team and management meetingsAssist with booking meeting rooms prior to a meetingManage video conference to ensure seamless operation and scheduling of video conferences Human resources and people management support Assist in the administration of the recruitment processAssist with the induction of new joiners, including practice-specific induction and administrative requirements for new staffAssist with leave requests and administrationManage practice leave and fieldwork calendarAssist with the management of the team’s development plan trackerAssist with the management of practice training/professional development calendar Relationship Management: Develop and maintain professional and sound working relationships with all internal levels of the organisation, particularly with Group Services and practice administrators and coordinators in other practicesDevelop and maintain professional relationships with all external stakeholders of the practiceManagement of subcontractor databaseManagement of client information sheets and client feedback process The E4D practice administrator should have: Minimum of 4 years of relevant experience is requiredRelevant qualification with a Diploma as minimum (Office Support, Administration, Secretarial or related)Own reliable transport and valid driver’s licenceSkilled in using financial management tools and related softwareIT literate and proficient in the use of Microsoft Office and Google SuiteConfident communicator with people at all levelsA creative approach to solving problemsHigh level of discretion and confidentialityClient centric and dedicated to providing the best possible support and service to the practice areaSelf-motivated and driven to succeed with a proactive work approachAble to work independently using initiativeSolution focused attitudeAbility to prioritise, organise and coordinate and multitaskComfortable working with teams that are across time zones and culturally diverseComfortable working with team members that are part of a hybrid and remote team environment based in different countries