Quality Assurance and Compliance Officer

Key Objectives of the Role

• Maintain strong day-to-day quality control and food safety discipline on the factory floor.

• Support compliance with Plumbee’s internal quality procedures, hygiene rules, GMP

requirements, and regulatory obligations.

•  Ensure raw materials, production processes, packaging, and finished products are checked against approved standards.

• Maintain complete, accurate, and well-organised quality and compliance records.

• Identify non-conformities early, report them promptly, and follow up corrective actions.

• Support audit readiness, traceability, and continuous improvement of factory systems.

Key Responsibilities

A.  Production Quality Monitoring

• Monitor production activities to ensure compliance with approved recipes, specifications, process instructions, and standard operating procedures.

• Carry out routine in-process quality checks during production and packing.
  
• Confirm that correct raw materials and packaging materials are issued and used.

• Verify product conformity on basic parameters such as appearance, colour, texture, weight, fill level, coding, sealing, labelling, and pack presentation.

• Ensure line clearance and area readiness before production starts.

• Check that non-conforming materials or products are properly identified and segregated.

• Immediately escalate any quality deviations observed during production.

B.  Food Safety, Hygiene and GMP Monitoring

• Monitor compliance with food safety rules, hygiene procedures, sanitation requirements, and Good Manufacturing Practices (GMP).
• Inspect personnel hygiene, handwashing practices, protective clothing, factory entry controls, and movement discipline in production areas.
  
•  Check cleanliness and orderliness of processing rooms, equipment, utensils, packaging stations, stores, and surrounding work areas
  
•  Verify that cleaning schedules, sanitation procedures, and pre-operation hygiene checks are followed and recorded correctly.
• Report poor hygiene practices, contamination risks, or sanitation gaps and follow up corrective action.

C.  Raw Material and Packaging Inspection

• Support inspection of incoming raw materials and packaging materials before acceptance and use.
  
•  Check materials for condition, cleanliness, visible defects, expiry dates, batch details, labelling, and general conformity to requirement.

• Flag any damaged, contaminated, expired, or otherwise non-conforming materials.

• Support storage quality checks to ensure materials are stored properly and protected from contamination or damage.

D.  Finished Product Inspection and Release Support

• Inspect finished products before release to storage or dispatch.

• Confirm compliance with basic standards for pack integrity, seal quality, coding accuracy, labelling correctness, and visual product acceptability.
• Ensure non-conforming finished products are identified, isolated, and reported.

• Support retention sampling, sample labelling, and finished product traceability records where required.

E.  Quality Records, Documentation and Traceability

• Maintain accurate and up-to-date quality assurance records and compliance files.

• Complete inspection forms, production quality check sheets, sanitation logs, receiving records, temperature logs, deviation reports, and other assigned quality documents.

•  Ensure records are completed correctly, signed where required, and filed systematically for easy retrieval.

•  Support batch documentation and traceability from raw material intake to finished product.

• Assist in control of forms, SOPs, registers, checklists, and other quality documents.

F. Non-Conformance, CAPA and Continuous Improvement

• Identify and document non-conformities relating to product quality, process controls, hygiene, documentation, materials, or staff practices.

• Raise issues promptly to the supervisor or Factory Manager for action.
  
•  Follow up corrective and preventive actions to ensure they are implemented and closed properly.