Relationship Officer, Business Banking ( Mombasa)

ABOUT THE COMPANY

Our strategic intent is to be the leading financial services institution in Africa by 2020. Our corporate statement focuses on how we intend to drive this; the statement ‘Excellent Services… Delivered’ demonstrates the required focus on our customer regardless of sector or segment.
To further re-enforce this, we have introduced a new set of company values – Enterprise, Excellence and Execution. These values drive the behaviour of over 20,000 direct and support staff across the globe in our organization.

JOB SUMMARY

QUALIFICATION:Bachelor’s degree in Finance, Business Administration, Economics, Statistic, Marketing or other business related field from a well-recognized institution.Other Professional courses will be an added advantage.EXPERIENCE:At least 5 years proven working experience in Business Banking/Corporate Banking environment with exposure to Credit analysis.

RESPONSIBILITIES

Prospecting for new Corporate, Business Banking and high net worth clients and meet the set targets.Developing and implementing business growth strategies for different clients/sectors for the bank.Active management of existing clients including increasing wallet share.Participating in presentations to clients and marketing drives and other relationship management activities.Providing an interface between the bank, existing and prospective customers in order to maintain good customer relations, so as to meet customer needs within the strategic objective of the bank.Prepare and submit credit proposals in conformity with Credit Policy guidelines and requirements in liaison with the Corporate Relationship Managers and to maintain a high standard of credit analysis.360 degree understanding of clients financial needs and all bank products and services.Regular client visits/presentations and meetings with visit reports.High level negotiation to get new and additional business.Preparation of various reports including customized client proposals according to client need.Coordination with various departments like credit, treasury etc. for delivery of seamless service to client.Competitor and Industry analysis - Actively review and monitor competitor product offerings and monitor industry trends.

REQUIRED SKILLS

Customer relations, Business development, Financial analysis, Customer service

REQUIRED EDUCATION

Bachelor's degree